Outage in Monta

Zaptec chargers going offline in short periods / Zaptec ladere går offline i kortere perioder

Resolved Minor

April 04, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Throughout the day (Tuesday April 4.) we have been seeing big groups of Zaptec chargers going offline for 5-10 minutes. We have escalated the issue to Zaptec. Danish/Dansk: I løbet af i dag (Tirsdag den 4.april) har vi set store grupper af Zaptec ladere standere der går offline i perioder på 5-10 minutter. Vi har eskaleret problemet til Zaptec.

Components affected

Monta OCPP

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 04/04/2023 06:02PM

The situation has been stable since 18:00 (CET)

Danish/Dansk:

Siden kl. 18:00 har situationen været stabil

INVESTIGATING almost 3 years ago - at 04/04/2023 03:03PM

Throughout the day (Tuesday April 4.) we have been seeing big groups of Zaptec chargers going offline for 5-10 minutes.

We have escalated the issue to Zaptec.

Danish/Dansk:

I løbet af i dag (Tirsdag den 4.april) har vi set store grupper af Zaptec ladere standere der går offline i perioder på 5-10 minutter.

Vi har eskaleret problemet til Zaptec.

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