Outage in Monta
Gap in human live chat support coverage
Resolved Minor
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Outage Details
Components affected
Monta Customer ServiceLatest Updates ( sorted recent to last )
This incident has been resolved.
Due to sickness in the team, we are unfortunately without any human support on the following two timeslots this week:
Tuesday 4:00:7:00am
Wednesday 4:00-7:00am
All times are in Central European Time.
Our AI ChatGPT bot will be available for all first-line assistance, and if unable to assist, will send the ticket to be picked up when our day shift team starts at 7:00am.
We are very sorry for the unforeseen inconvenience and thank you for understanding.
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