Outage in Monta

SmartCharge discrepancy between displayed and calculation

Resolved Major
September 02, 2024 - Started 4 months ago - Lasted 22 days
Official incident page

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Outage Details

We are investigating discrepancies between the displayed prices and the actual calculation of a SmartCharge. We're actively investigating this issue and are committed to resolving it promptly. We apologize for any inconvenience this may cause and appreciate your patience as we work to fix this.
Components affected
Monta Smart charge
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/24/2024 11:13AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 09/02/2024 08:00AM

We are investigating discrepancies between the displayed prices and the actual calculation of a SmartCharge.
We're actively investigating this issue and are committed to resolving it promptly.
We apologize for any inconvenience this may cause and appreciate your patience as we work to fix this.

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