Outage in Monta
SOC Availability Issues with Mercedes Vehicles
Resolved Minor
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Outage Details
Components affected
Monta Car IntegrationsLatest Updates ( sorted recent to last )
We have contacted Enode, and it appears they have resolved the issue. Please check their status page here (https://status.enode.com/incidents/01JHSNGGWRGCGF2KTSRDA93S37) for further updates.
We are currently experiencing SOC (State of Charge) availability issues with Mercedes vehicles. The issue has been escalated to Enode, the platform responsible for facilitating data communication between our system and Mercedes.
Workaround for Smart Charge and Charging Rules
To continue using smart charging during this time:
- Remove the integration (but keep the vehicle in your profile).
- Manually decide the kWh to smart charge.
We appreciate your patience as we work to resolve this issue and will provide updates as soon as they become available.
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