Outage in Monta

Issue with Payment Capture

Resolved Minor
March 26, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Need to monitor Monta outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Monta, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue affecting some payment capture attempts. As a result, certain transactions may fail or appear as pending without being fully processed. Our team is working to identify the root cause and implement a fix.
Components affected
Monta App
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2025 10:13AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/26/2025 10:00AM

We have applied a fix and are now monitoring the situation closely to ensure stability.

Initial results indicate that transactions are processing correctly again.

INVESTIGATING about 1 month ago - at 03/26/2025 09:47AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/26/2025 09:45AM

We are currently investigating an issue affecting some payment capture attempts. As a result, certain transactions may fail or appear as pending without being fully processed. Our team is working to identify the root cause and implement a fix.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook