Outage in Monta

Payment and Session Start Issue

Resolved Minor
April 23, 2025 - Started 7 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an issue where some users are unable to complete payments and start charging sessions through Monta Charge (app). Our team is actively investigating the root cause and working to resolve the problem as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.
Components affected
Monta App
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/23/2025 12:33PM

This incident has been resolved.

INVESTIGATING 7 days ago - at 04/23/2025 11:58AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 04/23/2025 11:22AM

We are currently experiencing an issue where some users are unable to complete payments and start charging sessions through Monta Charge (app).

Our team is actively investigating the root cause and working to resolve the problem as quickly as possible.

We understand the inconvenience this may cause and appreciate your patience.

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