Outage in Monta

Login Issues for Danish Mobile Users

Minor

April 10, 2026 - Started 7 days ago
Official incident page

Incident Report

We are investigating reports of login difficulties affecting some users in Denmark. The issue appears to be related to SMS verification codes not being delivered and is currently limited to users on the 3 Mobile network. Our team is working with the mobile carrier to resolve this issue as quickly as possible.

Components affected

Monta App

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Latest Updates ( sorted recent to last )

IDENTIFIED 7 days ago - at 04/10/2026 12:04PM

We have identified the root cause of the login issues affecting some users. The problem is related to SMS verification codes not being delivered due to carrier-level filtering on certain mobile networks. We are actively working with mobile carriers and our SMS providers to restore normal service.

INVESTIGATING 7 days ago - at 04/10/2026 11:26AM

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