Outage in Monta
Elevated disconnections on EVBox charge points
Resolved MinorIncident Report
We are seeing elevated disconnections on EVBox charge points since 13:30 CET
We are currently investigating.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/08/2025 12:29PM
This incident has been resolved.
IDENTIFIED
12 months ago - at 04/30/2025 11:16AM
Together with EVBox we have identified the root cause as a misconfiguration on firmware P0424B0424v0. There is a configuration change that can work as a temporary fix and updating to P0425B0425v0 can resolve the problem longer term. Operators can contact Monta for assistance. End users, please contact your operator for assistance.
IDENTIFIED
12 months ago - at 04/30/2025 07:21AM
We are working with EVBox and operator teams to resolve the issue and see an improvement in disconnected charge points. There is a configuration change that can work as a temporary fix.
Operators can contact Monta for assistance.
End users, please contact your operator for assistance.
INVESTIGATING
12 months ago - at 04/25/2025 07:03PM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 04/25/2025 06:48PM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 04/25/2025 03:07PM
We are seeing elevated disconnections on EVBox charge points since 13:30 CET
We are currently investigating.
Latest Monta outages
Login Issues for Danish Mobile Users - 9 days ago
Missing customer support logs in Monta Control - 12 days ago
Issues with Scheduled Charging Feature - 18 days ago
NOC Charge Analysis — Temporarily Disabled - 24 days ago
Ongoing database maintenance on 'alerts' - 25 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
