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Outage in Monta

Issue with Charge Session Initiation Following Payment

Resolved Minor
July 02, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue on the Monta platform where some users are not able to start a charge session after completing their reservation via MobilePay or ApplePay. We are aware of the issue and are looking into it
Components affected
Monta App

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/02/2025 11:07AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 07/02/2025 08:08AM

We are currently investigating an issue on the Monta platform where some users are not able to start a charge session after completing their reservation via MobilePay or ApplePay.

We are aware of the issue and are looking into it

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