Outage in Monta

Degradation of the monta wallet api endpoint

Resolved Minor

July 03, 2025 - Started 10 months ago - Lasted 12 days
Official incident page

Incident Report

We are currently experiencing an issue with one of our existing wallet api endpoints that might result in degraded performance. The team is investigating a fix and remediation for the issue. Monta also recently released a new version of the wallet api that is backed by a high performance indexing system that offers much higher performance. If you would like to be moved to this endpoint early, please reach out to your Customer Success Manager Current API docs are here: https://docs.partner-api.monta.com/v2024-07-01/docs/wallet-transactions New API endpoint docs are here: https://docs.partner-api.monta.com/v2024-07-01/reference/get-wallet-transactions-v2

Components affected

Monta Wallet Monta Partner API

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/15/2025 10:35AM

This incident has been resolved.

MONITORING 10 months ago - at 07/03/2025 02:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/03/2025 07:54AM

We are currently experiencing an issue with one of our existing wallet api endpoints that might result in degraded performance. The team is investigating a fix and remediation for the issue.

Monta also recently released a new version of the wallet api that is backed by a high performance indexing system that offers much higher performance. If you would like to be moved to this endpoint early, please reach out to your Customer Success Manager

Current API docs are here: https://docs.partner-api.monta.com/v2024-07-01/docs/wallet-transactions

New API endpoint docs are here: https://docs.partner-api.monta.com/v2024-07-01/reference/get-wallet-transactions-v2

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