Outage in Moody's
Maxsight EU - Slowness in Risk Calculation
Resolved MinorIncident Report
Summary AI Generated
**Moody's Maxsight EU – Risk Calculation Slowness** On July 28, 2026, the EU instance of Maxsight (eu.maxsight.com) experienced degraded performance in risk calculation, with profiles becoming stuck in the "Automating" state for extended periods. The issue was identified and a fix was implemented within approximately 1.5 hours of the incident opening. The incident was fully resolved after a total duration of 3.1 hours.
Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.
Components affected
Moody's 🇪🇺 EU - eu.maxsight.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/28/2026 11:02AM
This incident has been resolved.
MONITORING
about 1 month ago - at 07/28/2026 09:29AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 07/28/2026 09:21AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 07/28/2026 08:03AM
Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.
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