Outage in MoonPay

MoonPay App is not loading for some customers

Resolved Minor
June 18, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We received reports of customers experiencing issues with the MoonPay App not loading. As an interim solution, customers can delete and reinstall the app. Our team is actively investigating the root cause to implement a permanent fix.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/18/2024 01:13PM

This issue has now been resolved.

MONITORING 11 months ago - at 06/18/2024 12:40PM

We've implemented a fix for this issue. Customers will be required to re-authenticate in order to access the MoonPay App again.

INVESTIGATING 11 months ago - at 06/18/2024 12:12PM

We received reports of customers experiencing issues with the MoonPay App not loading.
As an interim solution, customers can delete and reinstall the app.
Our team is actively investigating the root cause to implement a permanent fix.

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook