MoonPay status updated a few minutes ago
MoonPay is undergoing maintenance
This chart shows the number of user-reported issues for MoonPay service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report MoonPay is down. The map shows recent MoonPay outages from around the world.
MoonPay Outage MapIn the last 90 days, MoonPay had 14 incidents (2 major outages and 12 minor incidents) with a median duration of 2 hours 10 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check MoonPay status history below. IsDown detects when MoonPay is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We've spotted that something has gone wrong. We're currently investigating the issue, and will pr...
|
Dec 09, 2025 at 10:28 AM UTC
|
about 2 hours |
|
We are experiencing delays with delivering ETH to some US customers. We are investigating this is...
|
Nov 21, 2025 at 04:27 AM UTC
|
about 1 hour |
|
We've spotted that our support portal support.moonpay.com is unavailable/slow, we've identified t...
|
Nov 19, 2025 at 04:57 PM UTC
|
about 2 hours |
|
We are experiencing issues with some of MoonPay services. Following are impacted
* Inbound and Ou...
|
Nov 18, 2025 at 11:59 AM UTC
|
about 3 hours |
|
Due to a third party issue we are experiencing some delays in transaction processing. We are inve...
|
Nov 14, 2025 at 12:30 PM UTC
|
about 3 hours |
|
We've spotted that something has gone wrong. We're currently investigating the issue, and will pr...
|
Nov 13, 2025 at 01:04 PM UTC
|
about 5 hours |
|
We are currently investigating an issue where some users may see incorrect or missing BTC balance...
|
Nov 11, 2025 at 10:52 AM UTC
|
26 minutes |
|
We're investigating an issue with Convert failures on Solana.
|
Nov 10, 2025 at 06:54 PM UTC
|
about 3 hours |
|
We've spotted that something has gone wrong. We're currently investigating the issue, and will pr...
|
Nov 06, 2025 at 02:12 PM UTC
|
44 minutes |
|
We've spotted that something has gone wrong with opening deep-links and notifications. We're curr...
|
Nov 04, 2025 at 07:29 PM UTC
|
about 17 hours |
Check if any MoonPay component is down. View the current status of 7 services and regions.
| Component | Status | Details |
|---|---|---|
| Digital Currencies status | MAINTENANCE | View details |
| API status | OK | View details |
| Dashboard status | OK | View details |
| Email delivery status | OK | View details |
| File Upload status | OK | View details |
| Payment Methods status | OK | View details |
| Widget status | OK | View details |
MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
MoonPay last outage was on December 09, 2025 with the title "MoonPay App - Solana Activity and PnL performance degraded"
IsDown and DownDetector help users determine if MoonPay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MoonPay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.