MoonPay is having ongoing maintenance
Updated a few minutes ago
IsDown pulls data from MoonPay's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
AJS
5 days agoUnable to see wallet balance
Francis
12 days agoI am trying to purchase some coins, but when i try to use my moonpay account it when logging in, it will ask me to CHOOSE a new password, and after typing in my password, it will tell me that I ALREADY HAVE a password, so it's bugged. Thank you
Nicholas
20 days agoJust wanted to confirm does MoonPay affect me from when trying to sell from Exodus. Does the maintenance affect that ?
Richard
about 1 month agoSince this morning I can't send Bitcoin to my recipient. Each time I get the following message: There is an error from our side.
Jim
about 1 month agoNot going through but charged
Daisy
about 2 months agoDigital Currencies XRP not able to send. Multiple errors support not responsive
Micaela
2 months agoI can’t access the website
Nicholas
2 months agoI have been trying to sell Lumens XLM from my LOBSTR wallet since 28th September. Although I can receive emails from support@moonpay.com, whenever I reply, my message is bounced back to me as - Address not found Your message wasn't delivered to support@moonpay.com because the address couldn'...
Nick
2 months agoI can't send coins from wallet
Delores
2 months agoOnce verification was done. It has been churning on the (All Set ) page for 40 minutes. Checked my WiFi and also logged out and logged back in. Still churning
Shaun
3 months agoI have been waiting over 2 working day’s for my transfer.
Michelle
3 months agoWon’t transfer bitcoin to cash, even though it’s been sent to the correct wallet.
Lisa
4 months agoNot able to purchase. Even Moon Pay customer service phone number +1(85.6.) 61.0.-41.64 is busy as usual. Please revert back to customers.
Nafisa
4 months ago2 days ago i bought ETH through moonpay.Today moonpay is not available in my region.Why is that happening?
Joni
5 months agoLimiting and unable to process payment
John
7 months agoKeeps declining my purchase of bitcoin
Sylvie
8 months agoUnable to complete order
M
11 months agoNot accepting purchases
IsDown has tracked 89 incidents since started monitoring MoonPay status in June 2021.
9 days ago · lasted about 3 hours
We are experiencing some delays with processing transactions in USA and Canada region on the Sell flow. We are actively working to get it sorted asap. More details
10 days ago · lasted about 1 hour
Some users may be experiencing issues logging into their MoonPay accounts. Using social login in (google or apple) will solve this until we resolve the issue. More details
10 days ago · lasted about 1 hour
Due to maintenance work by exchanges we are unable to trade several assets in the US region: - XRP - PEPE - LTC - AVAX_CCHAIN - BCH - DOGE - ETH_ARB - ETH_BASE - ETH_LINEA - ETH_POLYGON - ETH_OPTIMISM - LINK - ZRX - XLM This will affect both on-r... More details
We've tracked and collected 89 incidents since started monitoring MoonPay status
Number of Incidents
6 issues
Last incident
9 days ago
MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
MoonPay last outage was on December 12, 2024 with the title "Delays in processing orders in USA and Canada region"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.