Is MoonPay down? Check the current status
MoonPay is having ongoing maintenance
Updated a few minutes ago
MoonPay is having ongoing maintenance
Updated a few minutes ago
IsDown pulls data from MoonPay's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Jackie
3 days agoIt’s not loading up the page for a purchase of coin..
Dawn
5 days agoThe login page will not re-direct me to my account after entering my password.
Dan
7 days agoPlease find solutions to BTC withdrawal on MoonPay, it’s saying there is an error on their side
Carlos
8 days agoMy Tangem wallet is not sending crypto do to Moon pay being down....
kev
8 days agostill saying an issue on their end, can't send bitcoin
Johnny
9 days agoStill having issues transferring BTC for over two days now. Whenever I try to send, it says there’s an error on MoonPay’s end. It’s so frustrating at this point.
Mac
10 days agoWhen I try to send btc it says it cannot send, error on Moonpay's end try later. Been trying for days.
carol
10 days agoMoonpay freezes when sending btc
Pamelia
11 days agoWhen I swipe to send on the moonpay app. It won’t go any further, please do something 😫
Carol
11 days agoThe app is just locking up after entering security code.
Becky
13 days agoCan someone please tell Moonpay to fix there withdrawal issue with BTC, it’s really frustrating
Melissa
13 days agoIt will not send .. just keeps saying there is a problem on the apps end ..
Cynthia
13 days agoEvery time i try to send it say looks like there's an issue on our end, been doing this since Friday and again today Saturday whats the problem!
Jonathan
13 days agoI can’t send btc to a friend. It just buffers on and on without the transaction going through.
Stephanie
13 days agoI can’t send BTC or make a withdrawal
Beth
14 days agoStill can’t send bitcoin, says the error is on their side and to contact support.
Amanda
14 days agoI can't send Bitcoin through the app. I get an error message that states there is an internal error. I contacted support, and a very kind person said that he needed to escalate the problem, and the other team would email me with an update. That was seven hours ago. Now, I can't log in to the webs...
Elizabeth
15 days agoI’m having an error message when I’m trying to send bitcoin. It says the error is on Moonpay’s side
Rochelle
15 days agoDigital Currencies Can’t send Bitcoin on the MoonPay app
Casey
16 days agoCan’t send crypto says it’s an issue on their end
Shelia
16 days agoThe page won’t come up to buy Bitcoin.
luca
19 days agoselling crypto on ledger doesnt work with moonpay (cardano)
Mit
23 days agoCant transfer crypto to diffrent wallet
wade
about 1 month agotranactions stuck at loading screen
michael
about 1 month agopayment is stuck on pending verification and support said its because of verification but still no fix
Charles
about 1 month agoTrying to log in w email. I enter verification code and it loops back to enter email again and again. What’s up?
Wesley
about 2 months agoI can't complete any transactions via TrustWallet
Mike
about 2 months agoCannot transfer funds, stuck in neverending loop
sheri
2 months agoMoonpay is down for me on Ledger Live
G
3 months agoMoonpay on trustwallet shows blank when trying to sell usdt
Bastian
3 months agoI Can Not send my Solana to Phantom due to the Page is down when is it going to be fixed
Sol
3 months agoBitcoin taking over an hour to send
Matty
3 months agoWidget im waiting for $110 to clear for an hour now. just says processing. missing out
Michael
3 months agoI can not open my moon pay account. It is saying that I am not using the updated app
tony
3 months agoall attempts to buy SOL declined
Tom
3 months agocan't purchase solana with moonpay
Markus
3 months agoCan’t transfer my payment
Jim
3 months agoWaiting for money to transfer into my crypto account
Michael
3 months agoCompletely not working anyway
Morghen
3 months agoApp won’t open at all following Trump coin crash
John
3 months agoIt will not let me log in
Michael
3 months agoCan’t sell USDc stuck on grey screen
Lovis
3 months agoCan log in And sell my crypto from exodus
parker
3 months agopayment stuck in processing for over an hour
Jacqueline
3 months agoWhy are my orders been cancelled when purchasing crypto with my card.
Harvey
3 months agoWhen trying to sell ehterium I get a white screen, it's not loading
Kalani
3 months agoUnable to sell a crypto asset from exodus
Sylvia
3 months agoIt just hangs on a white screen does not move to transaction page
Nick
3 months agoLong wait times. Pending status on sending eth for 30 minutes now.
Donald
3 months agoCan’t get signed into account for 2 days now. Have deleted and re-downloaded six times and still will not work
Valentin
3 months agoCan’t connect; the app stays on the purple screen
Valerie
3 months agoI can check my understanding with the risks of crypto
Stacy
3 months agoTry to log in to moonpay and it just stays on the purple screen with the little vircle going around the big circle
Steve
4 months agoI've been getting an error for several days. "Looks like we have an issue on our end..." Then an error code.
federico
4 months agocant log in, mobile just stuck on loading page.
AJS
4 months agoUnable to see wallet balance
Francis
4 months agoI am trying to purchase some coins, but when i try to use my moonpay account it when logging in, it will ask me to CHOOSE a new password, and after typing in my password, it will tell me that I ALREADY HAVE a password, so it's bugged. Thank you
Nicholas
5 months agoJust wanted to confirm does MoonPay affect me from when trying to sell from Exodus. Does the maintenance affect that ?
Richard
5 months agoSince this morning I can't send Bitcoin to my recipient. Each time I get the following message: There is an error from our side.
Jim
5 months agoNot going through but charged
IsDown has tracked 111 incidents since started monitoring MoonPay status in June 2021.
2 days ago · lasted 29 minutes
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. More details
4 days ago · lasted about 2 hours
Some users are experiencing an incorrect Bitcoin wallet balance on their MoonPay app. We're investigating the issue and expect balances to show up correctly soon. More details
9 days ago · lasted about 1 hour
We are investigating this issue and we will provide more updates in the next few minutes. More details
We've tracked and collected 111 incidents since started monitoring MoonPay status
Number of Incidents
7 issues
Last incident
2 days ago
MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
MoonPay last outage was on April 17, 2025 with the title "We’ve noticed a problem with DeFi trading on Solana and are looking into it"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
