Is MoonPay Down? Check the current MoonPay status

MoonPay is having ongoing maintenance

Updated a few minutes ago

MoonPay not working for you?

Current MoonPay official ongoing incidents

No ongoing outages reported in MoonPay's status page

IsDown pulls data from MoonPay's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

MoonPay issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about MoonPay problems

  • A

    AJS

    5 days ago

    Unable to see wallet balance

  • F

    Francis

    12 days ago

    I am trying to purchase some coins, but when i try to use my moonpay account it when logging in, it will ask me to CHOOSE a new password, and after typing in my password, it will tell me that I ALREADY HAVE a password, so it's bugged. Thank you

  • N

    Nicholas

    20 days ago

    Just wanted to confirm does MoonPay affect me from when trying to sell from Exodus. Does the maintenance affect that ?

  • R

    Richard

    about 1 month ago

    Since this morning I can't send Bitcoin to my recipient. Each time I get the following message: There is an error from our side.

  • J

    Jim

    about 1 month ago

    Not going through but charged

  • D

    Daisy

    about 2 months ago

    Digital Currencies XRP not able to send. Multiple errors support not responsive

  • M

    Micaela

    2 months ago

    I can’t access the website

  • N

    Nicholas

    2 months ago

    I have been trying to sell Lumens XLM from my LOBSTR wallet since 28th September. Although I can receive emails from support@moonpay.com, whenever I reply, my message is bounced back to me as - Address not found Your message wasn't delivered to support@moonpay.com because the address couldn'...

  • N

    Nick

    2 months ago

    I can't send coins from wallet

  • D

    Delores

    2 months ago

    Once verification was done. It has been churning on the (All Set ) page for 40 minutes. Checked my WiFi and also logged out and logged back in. Still churning

  • S

    Shaun

    3 months ago

    I have been waiting over 2 working day’s for my transfer.

  • M

    Michelle

    3 months ago

    Won’t transfer bitcoin to cash, even though it’s been sent to the correct wallet.

  • L

    Lisa

    4 months ago

    Not able to purchase. Even Moon Pay customer service phone number +1(85.6.) 61.0.-41.64 is busy as usual. Please revert back to customers.

  • N

    Nafisa

    4 months ago

    2 days ago i bought ETH through moonpay.Today moonpay is not available in my region.Why is that happening?

  • J

    Joni

    5 months ago

    Limiting and unable to process payment

  • J

    John

    7 months ago

    Keeps declining my purchase of bitcoin

  • S

    Sylvie

    8 months ago

    Unable to complete order

  • M

    M

    11 months ago

    Not accepting purchases

MoonPay outage history

IsDown has tracked 89 incidents since started monitoring MoonPay status in June 2021.

  • Dec 12 2024

    9 days ago · lasted about 3 hours

    We are experiencing some delays with processing transactions in USA and Canada region on the Sell flow. We are actively working to get it sorted asap. More details

  • Dec 11 2024

    10 days ago · lasted about 1 hour

    Some users may be experiencing issues logging into their MoonPay accounts. Using social login in (google or apple) will solve this until we resolve the issue. More details

  • Dec 11 2024

    Due to maintenance work by exchanges we are unable to trade several assets in the US region: - XRP - PEPE - LTC - AVAX_CCHAIN - BCH - DOGE - ETH_ARB - ETH_BASE - ETH_LINEA - ETH_POLYGON - ETH_OPTIMISM - LINK - ZRX - XLM This will affect both on-r... More details

  • Jun 2021 ...
    IsDown started monitoring MoonPay status

    We've tracked and collected 89 incidents since started monitoring MoonPay status

MoonPay outages in the last 30 days

Number of Incidents

6 issues

Last incident

9 days ago

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Frequently Asked Questions

Is MoonPay down today?

MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current MoonPay status?

MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a MoonPay outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is MoonPay slow today?

Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.

How are MoonPay outages detected?

IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last MoonPay outage?

MoonPay last outage was on December 12, 2024 with the title "Delays in processing orders in USA and Canada region"

MoonPay not working for you? How do I know if MoonPay is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.