Is MoonPay Down? Check the current MoonPay status
MoonPay is having ongoing maintenance
Updated
MoonPay is having ongoing maintenance
Updated
Monitoring MoonPay since June 2021. Learn more
Monitoring
111 components
Total Incidents in 2025
8 incidents
IsDown pulls data from MoonPay's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
G
12 days agoMoonpay on trustwallet shows blank when trying to sell usdt
Bastian
21 days agoI Can Not send my Solana to Phantom due to the Page is down when is it going to be fixed
Sol
21 days agoBitcoin taking over an hour to send
Matty
21 days agoWidget im waiting for $110 to clear for an hour now. just says processing. missing out
Michael
21 days agoI can not open my moon pay account. It is saying that I am not using the updated app
tony
21 days agoall attempts to buy SOL declined
Tom
21 days agocan't purchase solana with moonpay
Markus
21 days agoCan’t transfer my payment
Jim
21 days agoWaiting for money to transfer into my crypto account
Michael
22 days agoCompletely not working anyway
Morghen
22 days agoApp won’t open at all following Trump coin crash
John
22 days agoIt will not let me log in
Michael
23 days agoCan’t sell USDc stuck on grey screen
Lovis
23 days agoCan log in And sell my crypto from exodus
parker
23 days agopayment stuck in processing for over an hour
Jacqueline
23 days agoWhy are my orders been cancelled when purchasing crypto with my card.
Harvey
23 days agoWhen trying to sell ehterium I get a white screen, it's not loading
Kalani
24 days agoUnable to sell a crypto asset from exodus
Sylvia
25 days agoIt just hangs on a white screen does not move to transaction page
Nick
28 days agoLong wait times. Pending status on sending eth for 30 minutes now.
Donald
about 1 month agoCan’t get signed into account for 2 days now. Have deleted and re-downloaded six times and still will not work
Valentin
about 1 month agoCan’t connect; the app stays on the purple screen
Valerie
about 1 month agoI can check my understanding with the risks of crypto
Stacy
about 1 month agoTry to log in to moonpay and it just stays on the purple screen with the little vircle going around the big circle
Steve
about 1 month agoI've been getting an error for several days. "Looks like we have an issue on our end..." Then an error code.
federico
about 1 month agocant log in, mobile just stuck on loading page.
AJS
about 2 months agoUnable to see wallet balance
Francis
2 months agoI am trying to purchase some coins, but when i try to use my moonpay account it when logging in, it will ask me to CHOOSE a new password, and after typing in my password, it will tell me that I ALREADY HAVE a password, so it's bugged. Thank you
Nicholas
2 months agoJust wanted to confirm does MoonPay affect me from when trying to sell from Exodus. Does the maintenance affect that ?
Richard
3 months agoSince this morning I can't send Bitcoin to my recipient. Each time I get the following message: There is an error from our side.
Jim
3 months agoNot going through but charged
Daisy
4 months agoDigital Currencies XRP not able to send. Multiple errors support not responsive
Micaela
4 months agoI can’t access the website
Nicholas
4 months agoI have been trying to sell Lumens XLM from my LOBSTR wallet since 28th September. Although I can receive emails from support@moonpay.com, whenever I reply, my message is bounced back to me as - Address not found Your message wasn't delivered to support@moonpay.com because the address couldn'...
Nick
4 months agoI can't send coins from wallet
Delores
4 months agoOnce verification was done. It has been churning on the (All Set ) page for 40 minutes. Checked my WiFi and also logged out and logged back in. Still churning
Shaun
5 months agoI have been waiting over 2 working day’s for my transfer.
Michelle
5 months agoWon’t transfer bitcoin to cash, even though it’s been sent to the correct wallet.
Lisa
6 months agoNot able to purchase. Even Moon Pay customer service phone number +1(85.6.) 61.0.-41.64 is busy as usual. Please revert back to customers.
Nafisa
6 months ago2 days ago i bought ETH through moonpay.Today moonpay is not available in my region.Why is that happening?
Joni
7 months agoLimiting and unable to process payment
John
9 months agoKeeps declining my purchase of bitcoin
Sylvie
10 months agoUnable to complete order
M
about 1 year agoNot accepting purchases
IsDown has tracked 101 incidents since started monitoring MoonPay status in June 2021.
4 days ago · lasted about 1 hour
We're experiencing an elevated level of API errors and are currently looking into the issue. More details
11 days ago · lasted about 4 hours
We're aware that bank transfers into the MoonPay Balance from UK Bank Accounts are currently failing and being bounce back to the senders bank account. More details
21 days ago · lasted about 5 hours
MoonPay Balance deposits are processing more slowly than normal. More details
We've tracked and collected 101 incidents since started monitoring MoonPay status
Number of Incidents
7 issues
Last incident
4 days ago
MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
MoonPay last outage was on February 06, 2025 with the title "Elevated API Errors"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
