What is MoonPay current status?

MoonPay seems to be having problems. You can check MoonPay status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check MoonPay status?

You can use IsDown service or go to MoonPay official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when MoonPay is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when MoonPay has issues. MoonPay official status page might also offer notification options such as email, SMS, or Slack.

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Is MoonPay Down? Check current status

Q: Is MoonPay down today?

MoonPay had 1 known outages in the last 24 hours. IsDown continuously monitors the MoonPay status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest MoonPay outages, issues and problems' at the top of the page.

Check if MoonPay is down, official outages, user-reported issues, and outages map.

Current MoonPay status

MoonPay is undergoing maintenance

Updated from MoonPay official status page 3 minutes 50 seconds ago

MoonPay service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View MoonPay Reports Map

MoonPay recent outages and downtime history

IsDown has tracked 154 incidents since started monitoring MoonPay status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official MoonPay outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Nov 06, 2025 09:12 AM EST	Minor Issues loading Balances on MoonPay app We've spotted that something has gone wrong. We're currently investigating the issue, and will pr...	44 minutes
Nov 04, 2025 02:29 PM EST	Minor Notification & deep-link issues We've spotted that something has gone wrong with opening deep-links and notifications. We're curr...	about 17 hours
Oct 31, 2025 12:59 PM EDT	Minor App freezes while buying tokens with a memo/tag We've spotted the App freezes when buying tokens that support a memo tag. We're currently investi...	about 1 hour
Oct 31, 2025 10:47 AM EDT	Major Sell Transaction Delays Due to an issue with a 3rd party provider we are experiencing some delays with sell transactions ...	about 1 hour
Oct 27, 2025 09:48 AM EDT	Minor Issues with MoonPay App user balances We are currently investigating an issue where some users may see incorrect or missing balance inf...	about 1 hour
Oct 25, 2025 04:32 PM EDT	Minor Offramp delivery is delayed We’re experiencing delays for some off-ramp (sell) payouts due to an unexpected extension of a pa...	about 2 hours
Oct 21, 2025 09:33 PM EDT	Minor Issues affecting login to Moonpay We're resolving an issue affecting the ability to log into Moonpay	23 minutes
Oct 20, 2025 05:35 PM EDT	Major BTC Balances are not loading on the app We've spotted that something has gone wrong. We're currently investigating the issue while workin...	37 minutes
Oct 20, 2025 03:54 AM EDT	Major Some features may be unavailable or degraded We're aware of customers facing an issue of not being able to complete a transaction using cards....	about 6 hours
Oct 17, 2025 08:08 AM EDT	Minor Processing of some transactions is delayed Some transactions are currently facing a delay. We've identified the problem and are currently wo...	about 4 hours

User comments about MoonPay status

See what users are saying about MoonPay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

11 days ago

Balance is not showing on my MoonPay app.
11 days ago

Julz - Balances have disappeared and are shown as zero....
11 days ago

anon - Moonpay app opens black screen.
18 days ago

Sue - Im not receiving my code on my phone from moonpay to buy bitcoin.
22 days ago

Site is not being opened. I guess ssl certificate expired..
27 days ago

Transaction processing delay.
27 days ago

Payment declined error.
4 months ago

Javier - Itsnot allowing me to enter the 3 digit code of card.
4 months ago

Veit - Cant open there website, it shows that there site cant be reached.
4 months ago

Mary - Unable to purchase xrp on trust wallet .
4 months ago

Gemma - Logging me out of my account. It told me I wasn’t able to send out Bitcoin too.
5 months ago

Christina - It is taking a long time to transfer money from my bank account .
5 months ago

TJ - I am unable to sell in Tangem using Moonpay. .
5 months ago

Link - When I go to send sol to another wallet it doesn’t send after pressing complete. Tried this multiple times .
6 months ago

John - Can't connect with Navy Federal to complete purchase. .
6 months ago

Gaston - Bitcoin sending not working for few hours now on moonpay.
7 months ago

Susan - I am trying to view my account statements but it starts to load but then pings of and says unable to load. I need this to work as my bank is investigating to see if I have been scammed which I haven't but they wa t to see my statement. Please help me as they are holding my money..
7 months ago

Andre - There is an error on our side, please contact support and try again later..
7 months ago

James - We're sorry, we can't complete this order today.
7 months ago

Jackie - It’s not loading up the page for a purchase of coin.. .
7 months ago

Dawn - The login page will not re-direct me to my account after entering my password. .
7 months ago

Dan - Please find solutions to BTC withdrawal on MoonPay, it’s saying there is an error on their side .
7 months ago

Carlos - My Tangem wallet is not sending crypto do to Moon pay being down.....
7 months ago

kev - still saying an issue on their end, can't send bitcoin.
7 months ago

Johnny - Still having issues transferring BTC for over two days now. Whenever I try to send, it says there’s an error on MoonPay’s end. It’s so frustrating at this point..
7 months ago

Mac - When I try to send btc it says it cannot send, error on Moonpay's end try later. Been trying for days..
7 months ago

carol - Moonpay freezes when sending btc.
7 months ago

Pamelia - When I swipe to send on the moonpay app. It won’t go any further, please do something 😫.
7 months ago

Carol - The app is just locking up after entering security code..
7 months ago

Becky - Can someone please tell Moonpay to fix there withdrawal issue with BTC, it’s really frustrating .

MoonPay components or services current status

Component	Status	Details
Digital Currencies status	MAINTENANCE	View details
API status	OK	View details
Dashboard status	OK	View details
Email delivery status	OK	View details
File Upload status	OK	View details
Payment Methods status	OK	View details
Widget status	OK	View details

MoonPay is a payment solution that supports cryptocurrency transactions using various payment methods including bank transfers, credit cards, and mobile wallets.

Monitoring MoonPay since June 2021

Tracking 111 MoonPay services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

61 incidents in 2025

Frequently Asked Questions

Is MoonPay down today?

MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current MoonPay status?

MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a MoonPay outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is MoonPay down today or just slow?

Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.

How are MoonPay outages detected?

IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is MoonPay having an outage right now?

MoonPay last outage was on November 06, 2025 with the title "Issues loading Balances on MoonPay app"

How IsDown compares to DownDetector when monitoring MoonPay?

IsDown and DownDetector help users determine if MoonPay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MoonPay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.