Is MoonPay Down? Check the current MoonPay status
MoonPay is having ongoing maintenance
Updated
MoonPay is having ongoing maintenance
Updated
Monitoring since
June 2021
Monitoring
111 components
Total Incidents in 2025
6 incidents
IsDown pulls data from MoonPay's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Bastian
about 16 hours agoI Can Not send my Solana to Phantom due to the Page is down when is it going to be fixed
Sol
about 18 hours agoBitcoin taking over an hour to send
Matty
about 18 hours agoWidget im waiting for $110 to clear for an hour now. just says processing. missing out
Michael
about 19 hours agoI can not open my moon pay account. It is saying that I am not using the updated app
tony
about 21 hours agoall attempts to buy SOL declined
Tom
about 22 hours agocan't purchase solana with moonpay
Markus
about 22 hours agoCan’t transfer my payment
Jim
about 22 hours agoWaiting for money to transfer into my crypto account
Michael
about 24 hours agoCompletely not working anyway
Morghen
1 day agoApp won’t open at all following Trump coin crash
John
2 days agoIt will not let me log in
Michael
2 days agoCan’t sell USDc stuck on grey screen
Lovis
2 days agoCan log in And sell my crypto from exodus
parker
2 days agopayment stuck in processing for over an hour
Jacqueline
2 days agoWhy are my orders been cancelled when purchasing crypto with my card.
Harvey
3 days agoWhen trying to sell ehterium I get a white screen, it's not loading
Kalani
4 days agoUnable to sell a crypto asset from exodus
Sylvia
5 days agoIt just hangs on a white screen does not move to transaction page
Nick
7 days agoLong wait times. Pending status on sending eth for 30 minutes now.
Donald
12 days agoCan’t get signed into account for 2 days now. Have deleted and re-downloaded six times and still will not work
Valentin
13 days agoCan’t connect; the app stays on the purple screen
Valerie
13 days agoI can check my understanding with the risks of crypto
Stacy
14 days agoTry to log in to moonpay and it just stays on the purple screen with the little vircle going around the big circle
Steve
20 days agoI've been getting an error for several days. "Looks like we have an issue on our end..." Then an error code.
federico
22 days agocant log in, mobile just stuck on loading page.
AJS
about 1 month agoUnable to see wallet balance
Francis
about 1 month agoI am trying to purchase some coins, but when i try to use my moonpay account it when logging in, it will ask me to CHOOSE a new password, and after typing in my password, it will tell me that I ALREADY HAVE a password, so it's bugged. Thank you
Nicholas
about 2 months agoJust wanted to confirm does MoonPay affect me from when trying to sell from Exodus. Does the maintenance affect that ?
Richard
2 months agoSince this morning I can't send Bitcoin to my recipient. Each time I get the following message: There is an error from our side.
Jim
2 months agoNot going through but charged
Daisy
3 months agoDigital Currencies XRP not able to send. Multiple errors support not responsive
Micaela
3 months agoI can’t access the website
Nicholas
3 months agoI have been trying to sell Lumens XLM from my LOBSTR wallet since 28th September. Although I can receive emails from support@moonpay.com, whenever I reply, my message is bounced back to me as - Address not found Your message wasn't delivered to support@moonpay.com because the address couldn'...
Nick
3 months agoI can't send coins from wallet
Delores
3 months agoOnce verification was done. It has been churning on the (All Set ) page for 40 minutes. Checked my WiFi and also logged out and logged back in. Still churning
Shaun
4 months agoI have been waiting over 2 working day’s for my transfer.
Michelle
4 months agoWon’t transfer bitcoin to cash, even though it’s been sent to the correct wallet.
Lisa
5 months agoNot able to purchase. Even Moon Pay customer service phone number +1(85.6.) 61.0.-41.64 is busy as usual. Please revert back to customers.
Nafisa
5 months ago2 days ago i bought ETH through moonpay.Today moonpay is not available in my region.Why is that happening?
Joni
6 months agoLimiting and unable to process payment
John
8 months agoKeeps declining my purchase of bitcoin
Sylvie
9 months agoUnable to complete order
M
12 months agoNot accepting purchases
IsDown has tracked 99 incidents since started monitoring MoonPay status in June 2021.
about 7 hours ago · lasted about 5 hours
MoonPay Balance deposits are processing more slowly than normal. More details
1 day ago · lasted about 4 hours
We're experiencing an elevated level of API errors and are currently looking into the issue. More details
1 day ago · lasted 1 day
We are continuing to see unprecedented demand for SOL and USDC on the Solana Network and some orders might get intermittently delayed. We are processing transactions as fast as possible. More details
We've tracked and collected 99 incidents since started monitoring MoonPay status
Number of Incidents
10 issues
Last incident
0 days ago
MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 1 outages reported.
MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
MoonPay last outage was on January 20, 2025 with the title "MoonPay Balance deposits are slower than normal"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.