When was the last MoonPay outage?

The last MoonPay outage was on January 29, 2026: "Onramp delivery of some crypto assets is delayed"

How do I check if MoonPay is down?

Use IsDown to monitor MoonPay status and get alerts when MoonPay is down. You can also check the official MoonPay status page.

How do I get alerts when MoonPay is down?

Create an IsDown account to monitor MoonPay status. Get instant alerts via Slack, PagerDuty, or email when MoonPay outages occur.

MoonPay status. Is MoonPay down right now?

Q: What is MoonPay status right now?

MoonPay is experiencing issues. Check MoonPay service health and outages at the top of this page for real-time updates.

Q: Is MoonPay down today?

MoonPay is not down today according to the official status page. IsDown monitors MoonPay status continuously for outages and service health issues.

MoonPay status updated 1 minute 47 seconds ago

What is MoonPay status right now?

MoonPay is undergoing maintenance

IsDown is reporting that MoonPay is undergoing maintenance. IsDown last checked MoonPay status on February 04, 2026 at 12:24 AM UTC. We've received 0 user reports in the past 24 hours.

Monitoring since Jun 2021 · 165 incidents caught · 111 components tracked in real-time

MoonPay service health over the last 24 hours

This chart shows the number of user-reported issues for MoonPay service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

MoonPay Outage Map

See where users report MoonPay is down. The map shows recent MoonPay outages from around the world.

MoonPay Outage Map

Recent MoonPay outage reports

See what users report when MoonPay is down and how MoonPay outages affect them.

Feb 01, 2026 (2 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Carl - Cannot sell coin. Keeps saying “ sorry, try again later”.
Jan 30, 2026 (4 days ago) 🇮🇳 India

bhanu - I ordered one product but I am receiving another product... please help me how to return order ID ML3073.

Downtime health for the last 90 days

In the last 90 days, MoonPay had 12 incidents (1 major outage and 11 minor incidents) with a median duration of 2 hours 30 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

2 hour

Median Resolution

Latest MoonPay outages detected by IsDown

Check MoonPay status history below. IsDown detects when MoonPay is down, tracking both official outages and user-reported issues.

about 3 hours

Onramp delivery of some crypto assets is delayed

Jan 29, 2026 at 08:34 AM

about 6 hours

Arbitrum-quicknode-streams-paused

Jan 27, 2026 at 01:11 PM

about 1 hour

Blank home screen for Android users

Jan 23, 2026 at 05:52 PM

about 2 hours

MoonPay App - Solana Activity and PnL performance degraded

Dec 09, 2025 at 10:28 AM

about 1 hour

Elevated API Errors

Nov 21, 2025 at 04:27 AM

about 2 hours

MoonPay Support Portal unavailable

Nov 19, 2025 at 04:57 PM

about 3 hours

On and Offramp delivery of crypto assets are delayed

Nov 18, 2025 at 11:59 AM

about 3 hours

Transaction processing is delayed

Nov 14, 2025 at 12:30 PM

about 5 hours

MoonPay App - Issues Sending Bitcoin

Nov 13, 2025 at 01:04 PM

26 minutes

[MoonPay App] Issues with Bitcoin balances

Nov 11, 2025 at 10:52 AM

Title	Started At	Duration
Onramp delivery of some crypto assets is delayed We are investigating this issue and we will provide more updates in the next few hours.	Jan 29, 2026 at 08:34 AM UTC	about 3 hours
Arbitrum-quicknode-streams-paused We've spotted that something has gone wrong. Quicknode streams have stopped due to a 400, current...	Jan 27, 2026 at 01:11 PM UTC	about 6 hours
Blank home screen for Android users Android users are seeing a rather empty home screen. You can still buy and access your wallets. W...	Jan 23, 2026 at 05:52 PM UTC	about 1 hour
MoonPay App - Solana Activity and PnL performance degraded We've spotted that something has gone wrong. We're currently investigating the issue, and will pr...	Dec 09, 2025 at 10:28 AM UTC	about 2 hours
Elevated API Errors We are experiencing delays with delivering ETH to some US customers. We are investigating this is...	Nov 21, 2025 at 04:27 AM UTC	about 1 hour
MoonPay Support Portal unavailable We've spotted that our support portal support.moonpay.com is unavailable/slow, we've identified t...	Nov 19, 2025 at 04:57 PM UTC	about 2 hours
On and Offramp delivery of crypto assets are delayed We are experiencing issues with some of MoonPay services. Following are impacted * Inbound and Ou...	Nov 18, 2025 at 11:59 AM UTC	about 3 hours
Transaction processing is delayed Due to a third party issue we are experiencing some delays in transaction processing. We are inve...	Nov 14, 2025 at 12:30 PM UTC	about 3 hours
MoonPay App - Issues Sending Bitcoin We've spotted that something has gone wrong. We're currently investigating the issue, and will pr...	Nov 13, 2025 at 01:04 PM UTC	about 5 hours
[MoonPay App] Issues with Bitcoin balances We are currently investigating an issue where some users may see incorrect or missing BTC balance...	Nov 11, 2025 at 10:52 AM UTC	26 minutes

MoonPay Components Status

Check if any MoonPay component is down. View the current status of 7 services and regions.

Component	Status	Details
Digital Currencies status	MAINTENANCE	View details
API status	OK	View details
Dashboard status	OK	View details
Email delivery status	OK	View details
File Upload status	OK	View details
Payment Methods status	OK	View details
Widget status	OK	View details

Frequently Asked Questions

Is MoonPay down today?

MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current MoonPay status?

MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a MoonPay outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is MoonPay down today or just slow?

Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.

How are MoonPay outages detected?

IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is MoonPay having an outage right now?

MoonPay last outage was on January 29, 2026 with the title "Onramp delivery of some crypto assets is delayed"

How IsDown compares to DownDetector when monitoring MoonPay?

IsDown and DownDetector help users determine if MoonPay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MoonPay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.