Is MoonPay Down? Check the current MoonPay status

MoonPay is having ongoing maintenance

Updated

MoonPay not working for you?

Monitoring MoonPay since June 2021. Learn more

Monitoring

111 components

Total Incidents in 2025

8 incidents

Current MoonPay official ongoing incidents

No incidents reported in MoonPay's status page

IsDown pulls data from MoonPay's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

MoonPay issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about MoonPay problems

  • G

    G

    12 days ago

    Moonpay on trustwallet shows blank when trying to sell usdt

  • B

    Bastian

    21 days ago

    I Can Not send my Solana to Phantom due to the Page is down when is it going to be fixed

  • S

    Sol

    21 days ago

    Bitcoin taking over an hour to send

  • M

    Matty

    21 days ago

    Widget im waiting for $110 to clear for an hour now. just says processing. missing out

  • M

    Michael

    21 days ago

    I can not open my moon pay account. It is saying that I am not using the updated app

  • T

    tony

    21 days ago

    all attempts to buy SOL declined

  • T

    Tom

    21 days ago

    can't purchase solana with moonpay

  • M

    Markus

    21 days ago

    Can’t transfer my payment

  • J

    Jim

    21 days ago

    Waiting for money to transfer into my crypto account

  • M

    Michael

    22 days ago

    Completely not working anyway

  • M

    Morghen

    22 days ago

    App won’t open at all following Trump coin crash

  • J

    John

    22 days ago

    It will not let me log in

  • M

    Michael

    23 days ago

    Can’t sell USDc stuck on grey screen

  • L

    Lovis

    23 days ago

    Can log in And sell my crypto from exodus

  • P

    parker

    23 days ago

    payment stuck in processing for over an hour

  • J

    Jacqueline

    23 days ago

    Why are my orders been cancelled when purchasing crypto with my card.

  • H

    Harvey

    23 days ago

    When trying to sell ehterium I get a white screen, it's not loading

  • K

    Kalani

    24 days ago

    Unable to sell a crypto asset from exodus

  • S

    Sylvia

    25 days ago

    It just hangs on a white screen does not move to transaction page

  • N

    Nick

    28 days ago

    Long wait times. Pending status on sending eth for 30 minutes now.

  • D

    Donald

    about 1 month ago

    Can’t get signed into account for 2 days now. Have deleted and re-downloaded six times and still will not work

  • V

    Valentin

    about 1 month ago

    Can’t connect; the app stays on the purple screen

  • V

    Valerie

    about 1 month ago

    I can check my understanding with the risks of crypto

  • S

    Stacy

    about 1 month ago

    Try to log in to moonpay and it just stays on the purple screen with the little vircle going around the big circle

  • S

    Steve

    about 1 month ago

    I've been getting an error for several days. "Looks like we have an issue on our end..." Then an error code.

  • F

    federico

    about 1 month ago

    cant log in, mobile just stuck on loading page.

  • A

    AJS

    about 2 months ago

    Unable to see wallet balance

  • F

    Francis

    2 months ago

    I am trying to purchase some coins, but when i try to use my moonpay account it when logging in, it will ask me to CHOOSE a new password, and after typing in my password, it will tell me that I ALREADY HAVE a password, so it's bugged. Thank you

  • N

    Nicholas

    2 months ago

    Just wanted to confirm does MoonPay affect me from when trying to sell from Exodus. Does the maintenance affect that ?

  • R

    Richard

    3 months ago

    Since this morning I can't send Bitcoin to my recipient. Each time I get the following message: There is an error from our side.

  • J

    Jim

    3 months ago

    Not going through but charged

  • D

    Daisy

    4 months ago

    Digital Currencies XRP not able to send. Multiple errors support not responsive

  • M

    Micaela

    4 months ago

    I can’t access the website

  • N

    Nicholas

    4 months ago

    I have been trying to sell Lumens XLM from my LOBSTR wallet since 28th September. Although I can receive emails from support@moonpay.com, whenever I reply, my message is bounced back to me as - Address not found Your message wasn't delivered to support@moonpay.com because the address couldn'...

  • N

    Nick

    4 months ago

    I can't send coins from wallet

  • D

    Delores

    4 months ago

    Once verification was done. It has been churning on the (All Set ) page for 40 minutes. Checked my WiFi and also logged out and logged back in. Still churning

  • S

    Shaun

    5 months ago

    I have been waiting over 2 working day’s for my transfer.

  • M

    Michelle

    5 months ago

    Won’t transfer bitcoin to cash, even though it’s been sent to the correct wallet.

  • L

    Lisa

    6 months ago

    Not able to purchase. Even Moon Pay customer service phone number +1(85.6.) 61.0.-41.64 is busy as usual. Please revert back to customers.

  • N

    Nafisa

    6 months ago

    2 days ago i bought ETH through moonpay.Today moonpay is not available in my region.Why is that happening?

  • J

    Joni

    7 months ago

    Limiting and unable to process payment

  • J

    John

    9 months ago

    Keeps declining my purchase of bitcoin

  • S

    Sylvie

    10 months ago

    Unable to complete order

  • M

    M

    about 1 year ago

    Not accepting purchases

MoonPay outage history

IsDown has tracked 101 incidents since started monitoring MoonPay status in June 2021.

MoonPay outages in the last 30 days

Number of Incidents

7 issues

Last incident

4 days ago

Reports by users in other services in the last 12 hours

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HiBob user reports
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Apple user reports
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Pearson user reports
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Meta user reports
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Adobe user reports

Frequently Asked Questions

Is MoonPay down today?

MoonPay is down. You can check MoonPay status and incident details on the top of the page. IsDown continuously monitors MoonPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current MoonPay status?

MoonPay seems to be having problems. You can check MoonPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a MoonPay outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is MoonPay slow today?

Currently there's no report of MoonPay being slow. Check on the top of the page if there are any reported problems by other users.

How are MoonPay outages detected?

IsDown monitors the MoonPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last MoonPay outage?

MoonPay last outage was on February 06, 2025 with the title "Elevated API Errors"

MoonPay not working for you? How do I know if MoonPay is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.