Check if Softpay is down, recent outages, user-reported issues, and outages map.
Softpay is working normally
Last checked from Softpay's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 24 incidents since started monitoring Softpay status in April 2024. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
13 days ago · lasted about 1 hour
We are currently experiencing an issue with Nets processing that may lead to an increased rate of failed transactions. Retrying failed transactions may help mitigate the impact while we work with Nets on a resolution.
15 days ago · lasted 37 minutes
We are currently investigating an issue with the Paycore integration which may result in failed transactions for those customers.
2 months ago · lasted about 3 hours
We are currently investigating this issue.
We've tracked and collected 24 incidents since started monitoring Softpay status
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Softpay isn't down. You can check Softpay status and incident details on the top of the page. IsDown continuously monitors Softpay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Softpay is currently operational. You can check Softpay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Softpay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Softpay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Softpay last outage was on September 05, 2025 with the title "Elevated failure rate for Nets transactions"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Softpay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Softpay with maximum flexibility
IsDown monitors Softpay for major outages. A major outage is when Softpay experiences a critical issue that severely affects one or more services/regions. When Softpay marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Softpay status page for minor outages. A minor outage is when Softpay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Softpay status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Softpay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Softpay and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Softpay and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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