Softpay status updated a few minutes ago
Softpay is working normally
This chart shows the number of user-reported issues for Softpay service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Softpay is down. The map shows recent Softpay outages from around the world.
Softpay Outage MapIn the last 90 days, Softpay had 2 incidents (1 major outage and 1 minor incident) with a median duration of 36 hours 28 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Softpay status history below. IsDown detects when Softpay is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Nets test environment, used for all TOF-based Sandbox setups is currently failing with timeouts. ...
|
Nov 21, 2025 at 12:37 PM UTC
|
3 days |
|
The Softpay Sandbox environment (test env.) is currently unavailable. We are investigating the is...
|
Nov 20, 2025 at 08:39 AM UTC
|
42 minutes |
|
We are currently experiencing an issue with Nets processing that may lead to an increased rate of...
|
Sep 05, 2025 at 07:48 AM UTC
|
about 1 hour |
|
We are currently investigating an issue with the Paycore integration which may result in failed t...
|
Sep 03, 2025 at 10:29 AM UTC
|
37 minutes |
|
We are currently investigating this issue.
|
Jul 19, 2025 at 05:59 PM UTC
|
about 3 hours |
|
We are currently investigating an issue affecting customers using Paycore as their acquirer.
|
Jul 05, 2025 at 11:46 AM UTC
|
about 1 hour |
|
We're seeing reduced throughput on our connection to Nets and have reported the error to the acqu...
|
Jul 01, 2025 at 02:59 PM UTC
|
about 1 hour |
|
We're seeing reduced throughput on our connection to Nets and have reported the error to the acqu...
|
Jul 01, 2025 at 01:44 PM UTC
|
about 1 hour |
|
Our developer site is not available following issues at hosting platform provider. Current ETA 10...
|
Jun 11, 2025 at 07:41 AM UTC
|
about 2 hours |
|
We are currently investigating an issue with external payment processing which may result in tran...
|
May 23, 2025 at 09:15 AM UTC
|
about 1 hour |
Check if any Softpay component is down. View the current status of 1 services and regions.
| Component | Status |
|---|---|
| Softpay App and Services | OK |
IsDown has monitored Softpay continuously since April 2024, tracking this Payment Processing for 1 year. Over that time, we've documented 26 outages and incidents, averaging 1.2 per month.
We monitor Softpay's official status page across 1 component. IsDown interprets Softpay statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Softpay is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Softpay status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Softpay's status page every few minutes, across all 1 components. We combine official status data with user reports to detect when Softpay is down, often before the vendor announces it.
When Softpay status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Softpay official status page for major/minor outages or downtimes. A major outage is when Softpay experiences a critical issue that severely affects one or more services/regions. A minor incident is when Softpay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Softpay outage, we send you an alert and update your dashboard and status page.
Softpay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Softpay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Softpay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Softpay and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Softpay outage alerts like Downdetector? IsDown monitors Softpay's official status page for verified incident data, not just user reports. Know exactly when Softpay is down, which components are affected, and when service health is restored. Here's why official Softpay status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Softpay status page monitoring. Know when Softpay is down with real time incident details. | ||
| Monitor 5,850+ services including Softpay in a single dashboard. | ||
| Instant Softpay outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Softpay official status plus user reports for early outage detection. | ||
| Maintenance feed for Softpay | ||
| Granular alerts filtering by Softpay components and regions. |
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Softpay isn't down. You can check Softpay status and incident details on the top of the page. IsDown continuously monitors Softpay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Softpay is currently operational. You can check Softpay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Softpay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Softpay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Softpay last outage was on November 21, 2025 with the title "Nets Test Env. acquiring issue"
IsDown has tracked 26 Softpay incidents since April 2024.
Check the Softpay status at the top of this page. IsDown combines official status page data with user reports to show whether Softpay is down for everyone or if the issue is on your end.
IsDown monitors 1 Softpay components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Softpay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Softpay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Softpay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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