Is Softpay Down? Check current status

Check if Softpay is down, official outages, user-reported issues, and outages map.

Current Softpay status

Softpay is working normally

Updated from Softpay official status page a few minutes ago

Softpay not working for you?

Softpay service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Softpay Outage Map

View Softpay Reports Map

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Softpay recent outages and downtime history

IsDown has tracked 24 incidents since started monitoring Softpay status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Softpay outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 05, 2025
03:48 AM EDT
Minor
Elevated failure rate for Nets transactions
We are currently experiencing an issue with Nets processing that may lead to an increased rate of...
about 1 hour
Sep 03, 2025
06:29 AM EDT
Major
Transactions to Paycore integration are failing
We are currently investigating an issue with the Paycore integration which may result in failed t...
37 minutes
Jul 19, 2025
01:59 PM EDT
Minor
Investigating - transactions through Nets are curretly failing
We are currently investigating this issue.
about 3 hours
Jul 05, 2025
07:46 AM EDT
Major
Investigating - Paycore failures.
We are currently investigating an issue affecting customers using Paycore as their acquirer.
about 1 hour
Jul 01, 2025
10:59 AM EDT
Minor
Degraded transaction performance on Nets
We're seeing reduced throughput on our connection to Nets and have reported the error to the acqu...
about 1 hour
Jul 01, 2025
09:44 AM EDT
Minor
Degraded transaction performance on Nets
We're seeing reduced throughput on our connection to Nets and have reported the error to the acqu...
about 1 hour
Jun 11, 2025
03:41 AM EDT
Minor
Developer site unavailable
Our developer site is not available following issues at hosting platform provider. Current ETA 10...
about 2 hours
May 23, 2025
05:15 AM EDT
Minor
Elevated error rate for external payment processing
We are currently investigating an issue with external payment processing which may result in tran...
about 1 hour
Apr 10, 2025
07:43 AM EDT
Major
Nets transaction issue
We are seeing Nets transactions not going through. We're investigating.
about 1 hour
Feb 03, 2025
05:03 AM EST
Minor
No connection to SIA and Hobex
We are investigating an issue with our connection to SIA which is currently down. Transactions ar...
about 1 hour
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  • Track status changes in real-time
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  • Create private or public status pages

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User comments about Softpay status

See what users are saying about Softpay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Softpay components or services current status

Component Status
Softpay App and Services OK
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Payment processing app and services designed for mobile and in-store transactions, supporting various payment methods and providing real-time transaction data.

Monitoring Softpay since April 2024

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Check their status page.

10 incidents in 2025

How to monitor the status of Softpay and all your dependencies?

IsDown is a status page aggregator that monitors if Softpay and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Softpay, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Softpay?

IsDown monitors Softpay health in almost real-time

Every few minutes we go to the status page of Softpay (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Softpay's 1 component. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Softpay, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Softpay and other services.

What you get when monitoring Softpay with IsDown

Track Softpay incidents and downtimes by severity

IsDown checks Softpay official status page for major/minor outages or downtimes. A major outage is when Softpay experiences a critical issue that severely affects one or more services/regions. A minor incident is when Softpay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Softpay outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Softpay

Softpay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Softpay outages and downtimes

IsDown collects all information from the outages published in Softpay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Softpay maintenance events

Softpay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Softpay outages that impact your business

IsDown monitors Softpay and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Softpay but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Softpay and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Softpay or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Softpay and other services.

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Send outage information from Softpay and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Softpay and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Softpay status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Softpay down?'

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Softpay Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Softpay outages, IsDown monitors Softpay's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Softpay status page monitoring with real-time incident details.
Monitor 4,522+ services including Softpay in a single dashboard.
Instant Softpay outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Softpay official status and user-reported issues.
Maintenance feed for Softpay
Granular alerts filtering by Softpay components and regions.
Start Monitoring Softpay with IsDown

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Frequently Asked Questions

Is Softpay down today?

Softpay isn't down. You can check Softpay status and incident details on the top of the page. IsDown continuously monitors Softpay official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Softpay status?

Softpay is currently operational. You can check Softpay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Softpay outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Softpay down today or just slow?

Currently there's no report of Softpay being slow. Check on the top of the page if there are any reported problems by other users.

How are Softpay outages detected?

IsDown monitors the Softpay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Softpay having an outage right now?

Softpay last outage was on September 05, 2025 with the title "Elevated failure rate for Nets transactions"

How to check if Softpay is down?

Why use IsDown to monitor Softpay instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Softpay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Softpay?

IsDown and DownDetector help users determine if Softpay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Softpay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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