Outage in Softpay
Elevated transaction error rate for connected partner
Resolved MinorIncident Report
We are currently investigating an issue with transaction processing towards MYPOS which may result in failures for some customers.
All Softpay services are working normally.
Components affected
Softpay App and ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/29/2026 09:49AM
The incident have been resolved.
Softpay system worked as expected throughout
MONITORING
1 day ago - at 10/29/2026 09:34AM
Failure rates are declining and transactions are being processed again towards MYPOS. We are monitoring closely and will update accordingly.
IDENTIFIED
1 day ago - at 10/29/2026 09:33AM
The issue has been identified
INVESTIGATING
1 day ago - at 10/29/2026 09:16AM
We are currently investigating an issue with transaction processing towards MYPOS which may result in failures for some customers.
All Softpay services are working normally.
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