Check if xsolla is down, official outages, user-reported issues, and outages map.
xsolla is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more xsolla status data.
IsDown has tracked 71 incidents since started monitoring xsolla status in January 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 16, 2025
03:17 PM CEST
|
Major
We're experiencing technical issues with payment processing. The issue has been identified and a ...
|
about 1 hour |
Sep 04, 2025
08:27 PM CEST
|
Major
We're experiencing an issue with Store API.
We're investigating this issue and will post an upd...
|
about 5 hours |
Jun 24, 2025
09:28 AM CEST
|
Minor
A fix has been implemented and we are monitoring the results.
|
about 1 hour |
May 28, 2025
10:00 AM CEST
|
Major
The issue has been identified and a fix is being implemented.
|
about 3 hours |
Mar 03, 2025
01:21 AM CET
|
Minor
Increased latency and intermittent network disconnections observed in network traffic, causing de...
|
38 minutes |
Jan 30, 2025
08:00 AM CET
|
Major
There is degradation in the store.xsolla.com high response time, and unavailability of some meth...
|
about 3 hours |
Nov 20, 2024
07:31 AM CET
|
Minor
We're experiencing technical issues with Xsolla Store API.
|
27 minutes |
Nov 08, 2024
07:03 AM CET
|
Major
We're experiencing technical issues with Xsolla Secure API. We're investigating the issue.
|
about 1 hour |
Jul 02, 2024
05:34 AM CEST
|
Major
We're experiencing an issue with Xsolla Login.
We're investigating this issue and will post an u...
|
about 1 hour |
Jun 14, 2024
07:51 PM CEST
|
Minor
We are currently investigating this issue.
|
39 minutes |
Inpast for an item in Pokémon go. The page from xsolla stays loading.. so i did not get the item, maybe Some delay in the payment.
hamza - warspear online, xolla payment window doesnt finish rendering.
Tyler - Roblox wont work for buying robux.
Fynn - can't buy Robux on Roblox, says there is a "Temporary Error".
Liam - it simply wont accept any card i try and says its declined even though it has plenty of money on it..
Angelo - Unable to make purchases .
Vince - Won't let me complete purchase in MonopolyGo store.
Ling - Payment via Xsolla Pay is currently unavailable (2001).
Jesse - I can't buy anything I want or like at all.
Ian - Estoy intentando generar un baucher de pago de el juego fortnite desde ayer el cual no me envían a mi correo electrónico y no puedo pagar y tampoco me envían nada al correo.
Pipih - can not log in to top war account.
Riccardo - Can't use xsolla to pay, by card, even paypal through xsolla doesnt work.
James - Cant make a purchase on any device with any card, keep getting 3032 error .
Kenny - Payments are not completing .
Angela - Won’t process any payment. Keeps spinning awaiting confirmation. .
Clint - Payment in perpetual waiting status.
Jules - The Xsolla pages are not loading (including publisher's account).
Bastien - gamer support page don't work , It show the error "ERR_TOO_MANY_REDIRECTS" i tried on multiple device and web browser .
Arvid - Can't login to my Xsolla project. Servers seem to be down.
andy - cant buy expansions error 2001 and 2002 when i switch payments and it worked yesterday .
Carter - uh roblox payments are canceling.
Emi - Im trying to buy a digital item, yet i’ve waited 48 hours after the attempt, since it showed the error code 1092. If this can be fixed by the end of today, i would appreciate it, or sooner. Thank you!.
bob - cannot purchase credits on xdefiant.
Bob - cant buy an item on escapefromtarkov store.
suman - unable to open xsolla funding website.
Component | Status |
---|---|
Pay Station | OK |
Store | OK |
Login | OK |
Launcher | OK |
Site Builder | OK |
Partner Network | OK |
Services | OK |
Xsolla.com | OK |
Payment management platform providing tools for monetization, including a payment gateway, virtual goods store, and user authentication system, tailored for video game developers and publishers.
Monitoring xsolla since January 2022
Tracking 13 xsolla services and regions
6 incidents in 2025
xsolla isn't down. You can check xsolla status and incident details on the top of the page. IsDown continuously monitors xsolla official status page every few minutes. In the last 24 hours, there were 0 outages reported.
xsolla is currently operational. You can check xsolla status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of xsolla being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the xsolla official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
xsolla last outage was on October 16, 2025 with the title "Payment Processing Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor xsolla and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if xsolla is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about xsolla's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to xsolla's official status page IsDown offers way more control and visibility over what's going on.
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