Outage in xsolla

Xsolla Store Issue

Resolved Major
January 30, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

There is degradation in the store.xsolla.com high response time, and unavailability of some methods.
Components affected
xsolla Store
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/30/2025 09:42AM

We can confirm that the issue is fully resolved.

We apologize for the impact and thank you for your patience.

MONITORING about 1 month ago - at 01/30/2025 08:50AM

All the functionality is operational since 0:04 PST. We'll monitor the services for the next 30 minutes to ensure stability and will post another update.

MONITORING about 1 month ago - at 01/30/2025 08:04AM

There are issues with processing and delivering orders

MONITORING about 1 month ago - at 01/30/2025 07:29AM

We have been working to resolve the issue and are currently monitoring the system's performance.

IDENTIFIED about 1 month ago - at 01/30/2025 07:00AM

There is degradation in the store.xsolla.com high response time, and unavailability of some methods.

Latest xsolla outages

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