Outage in xsolla
Site Builder Partner Sites Unavailable
Resolved MajorIncident Report
Site Builder were temporarily unavailable due to an unexpected issue
Components affected
xsolla Site BuilderTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/28/2026 09:43AM
On September 28, 2026, between 07:17 and 09:15 UTC, the Site Builder service was unavailable. During this time, users could not reach websites built with Site Builder.
The issue has been fully resolved, and the service is operating normally. We are continuing to monitor the service and are investigating the root cause to prevent recurrence.
We apologize for the inconvenience this caused.
MONITORING
2 days ago - at 09/28/2026 09:13AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 09/28/2026 08:00AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 09/28/2026 07:48AM
We are currently investigating this issue.
MONITORING
2 days ago - at 09/28/2026 07:45AM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 09/28/2026 07:41AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 09/28/2026 07:39AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 09/28/2026 07:38AM
Site Builder were temporarily unavailable due to an unexpected issue
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