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Outage in xsolla

Issue with Steam Silent Authentication

Resolved Minor

December 24, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing degraded functionality in Xsolla Login Silent Authentication for Steam users due to an ongoing outage on the Steam platform. As a result, users attempting to authenticate via Xsolla Login using Steam may encounter login failures or timeouts. Other Xsolla Login authentication methods remain operational. We are actively monitoring the situation and will provide updates as Steam restores full service.

Components affected

xsolla Login

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/25/2025 03:21AM

This issue is resolved. Xsolla Login Silent Authentication for Steam users remains stable and fully operational.

MONITORING about 1 month ago - at 12/25/2025 02:53AM

Steam has restored service and Xsolla Login Silent Authentication for Steam users is operating normally again. We are monitoring closely for the next 30 minutes to ensure stability.

MONITORING about 1 month ago - at 12/24/2025 09:30PM

We are currently experiencing degraded functionality in Xsolla Login Silent Authentication for Steam users due to an ongoing outage on the Steam platform. As a result, users attempting to authenticate via Xsolla Login using Steam may encounter login failures or timeouts. Other Xsolla Login authentication methods remain operational.

We are actively monitoring the situation and will provide updates as Steam restores full service.

Latest xsolla outages

Network issues - about 2 months ago

Payment Processing Issue - 3 months ago

Xsolla Store API Issue - 5 months ago

Xsolla Services Issue - 7 months ago

Xsolla Login Issue - 8 months ago

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