Is Zai Down? Current Status & Real-time Updates
Check if Zai is down, recent outages, user-reported issues, and outages map.
Zai status - Is it down right now?
Zai is working normally
Last checked from Zai's status page a few minutes ago
Check if Zai is down, recent outages, user-reported issues, and outages map.
Zai is working normally
Last checked from Zai's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 132 incidents since started monitoring Zai status in March 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
15 days ago · lasted 3 days
Zai Engineers have detected a recurrence of the upstream card payment issue experienced on Friday. While not all transactions are impacted, some errors may again be experienced when using the make_payment and charges endpoints. Our team is in cont...
18 days ago · lasted about 7 hours
We are currently experiencing a partial issue with card payments. While not all transactions are affected, you may encounter errors when using the make_payment and charges endpoints. This is due to an ongoing issue with our upstream provider. We ...
2 months ago · lasted 40 minutes
We’re currently experiencing performance issues with our Production APIs. Our team is working to restore normal service levels. We apologise for any inconvenience and will provide more updates as they become available. This is impacting some cust...
We've tracked and collected 132 incidents since started monitoring Zai status
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
No comments yet
IsDown aggregates scheduled maintenances for Zai. Currently, there are 2 more maintenances scheduled.
Scheduled for September 17, 2025 at 12:00 PM EDT · until 04:00 PM EDT
Our upstream provider will be performing scheduled maintenance on: Maintenance Window: Thursday, 18 September 2025 From 2:00 AM to 6:00 AM AEST Estimated Duration: 4 hours Impact: Intermittent disruptions of under 60 seconds may occur during NPP...
Scheduled for October 09, 2025 at 12:00 PM EDT · until 04:00 PM EDT
Our upstream provider will be undertaking planned maintenance activities this week, with some impact anticipated for Zai APIs. New cards may not be added during this time, and transaction status updates may also be significantly delayed. This wil...
One Status Page Aggregator. Every Vendor. Instant Alerts.
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Zai isn't down. You can check Zai status and incident details on the top of the page. IsDown continuously monitors Zai official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zai is currently operational. You can check Zai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zai being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zai last outage was on August 31, 2025 with the title "Partial Degradation - Card Payments"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Zai with maximum flexibility
IsDown monitors Zai for major outages. A major outage is when Zai experiences a critical issue that severely affects one or more services/regions. When Zai marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Zai status page for minor outages. A minor outage is when Zai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Zai status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Zai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Zai and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Zai and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
The data and notifications you need, in the tools you already use.
14-day free trial · No credit card required · No code required
