Is Zai Down? Check current status

Check if Zai is down, official outages, user-reported issues, and outages map.

Current Zai status

Zai is working normally

Updated from Zai official status page a few minutes ago

Having problems with Zai?

Zai service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zai status data.

Track Zai on your status page

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Zai recent outages and downtime history

IsDown has tracked 132 incidents since started monitoring Zai status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Aug 31, 2025
06:33 PM EDT
Minor
Zai Engineers have detected a recurrence of the upstream card payment issue experienced on Friday...
3 days
Aug 28, 2025
08:41 PM EDT
Major
We are currently experiencing a partial issue with card payments. While not all transactions are ...
about 7 hours
Jul 16, 2025
11:44 PM EDT
Major
We’re currently experiencing performance issues with our Production APIs. Our team is working to ...
40 minutes
Jul 06, 2025
06:40 AM EDT
Major
We’re currently investigating issues with our Dashboard and Supplementary Data API endpoint. We a...
about 13 hours
Apr 27, 2025
11:16 PM EDT
Minor
We’re currently investigating a service interruption with our Production API specifically in crea...
about 3 hours
Mar 02, 2025
05:02 PM EST
Minor
We’re currently investigating a potential service interruption with our Card Payments. Some propo...
about 2 hours
Jan 29, 2025
05:03 PM EST
Minor
We’re currently investigating a potential service interruption with our Production APIs. We apolo...
about 1 hour
Jan 08, 2025
12:32 AM EST
Minor
We’re currently investigating a potential service interruption with our Production APIs. We apolo...
about 17 hours
Nov 21, 2024
02:13 AM EST
Major
Connectivity issues with our upstream partner are again causing disruption to our Virtual Account...
about 1 hour
Nov 20, 2024
09:46 PM EST
Major
We are currently experiencing connectivity issues with an upstream provider, impacting our abilit...
about 1 hour
Sign up to check more outage history

Looking to track Zai outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Zai reported issues and comments

No comments yet

Zai scheduled maintenances

IsDown aggregates scheduled maintenances for Zai. Currently, there are 1 more maintenances scheduled.

  • Oct 22 2025
    Planned upstream maintenance for NPP

    Scheduled for October 22, 2025 at 12:00 PM EDT · until 04:00 PM EDT

    Our upstream provider will be performing scheduled maintenance on: Maintenance Window: Thursday, 23 October 2025 From 3:00 AM to 7:00 AM AEDT Estimated Duration: 4 hours Impact: Intermittent disruptions of under 60 seconds may occur during NPP p...

Zai components or services current status

Component Status
API OK
Dashboard OK
Payment Processing OK
Integration Tools OK
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Payment processing platform offering fast payments, card services, batch transactions, and integration tools with a comprehensive API and dashboard for management.

Monitoring Zai since March 2021

Tracking 9 Zai services and regions

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Check their official status page.

8 incidents in 2025

Frequently Asked Questions

Is Zai down today?

Zai isn't down. You can check Zai status and incident details on the top of the page. IsDown continuously monitors Zai official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Zai status?

Zai is currently operational. You can check Zai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zai outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zai down today or just slow?

Currently there's no report of Zai being slow. Check on the top of the page if there are any reported problems by other users.

How are Zai outages detected?

IsDown monitors the Zai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zai having an outage right now?

Zai last outage was on August 31, 2025 with the title "Partial Degradation - Card Payments"

How to check if Zai is down?

Why use IsDown to monitor Zai instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Zai?

IsDown and DownDetector help users determine if Zai is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zai's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Zai status changes?

IsDown offers an easy way to monitor Zai with maximum flexibility

Major Outages Notifications

IsDown monitors Zai for major outages. A major outage is when Zai experiences a critical issue that severely affects one or more services/regions. When Zai marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Zai status page for minor outages. A minor outage is when Zai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Zai status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Zai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Zai and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Zai and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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