Outage in Zai
Investigating issues with Production APIs
Resolved MajorIncident Report
We’re currently experiencing performance issues with our Production APIs. Our team is working to restore normal service levels. We apologise for any inconvenience and will provide more updates as they become available.
This is impacting some customers but not all.
We are aware of the cause and working on putting the fix in place currently.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/17/2025 04:03AM
This incident has been resolved and we are continuing to monitor.
IDENTIFIED
9 months ago - at 07/17/2025 03:44AM
We’re currently experiencing performance issues with our Production APIs. Our team is working to restore normal service levels. We apologise for any inconvenience and will provide more updates as they become available.
This is impacting some customers but not all.
We are aware of the cause and working on putting the fix in place currently.
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