Outage in MoonPay

Top Ups / Deposits into MoonPay Balance in the UK are currently unavailable

Resolved Minor
January 30, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We're aware that bank transfers into the MoonPay Balance from UK Bank Accounts are currently failing and being bounce back to the senders bank account.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/30/2025 01:50PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 01/30/2025 11:51AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 01/30/2025 09:47AM

We're aware that bank transfers into the MoonPay Balance from UK Bank Accounts are currently failing and being bounce back to the senders bank account.

Latest MoonPay outages

BTC & SOL transaction delayed in the USA region - 7 days ago
Unavailability of support.moonpay.com and dev.moonpay.com - 21 days ago
Delays with BTC and SOL for USA based customers - 21 days ago
Elevated API Errors - about 1 month ago
MoonPay Balance deposits are slower than normal - about 2 months ago

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