Outage in MoonPay

Elevated API Errors

Resolved Major
February 06, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're experiencing an elevated level of API errors and are currently looking into the issue.
Components affected
MoonPay API MoonPay Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/06/2025 04:49AM

We fixed the issue and all systems have been restored, pardon the inconvenience!

MONITORING 11 months ago - at 02/06/2025 04:38AM

We've fixed the issue and systems are stabilizing.

IDENTIFIED 11 months ago - at 02/06/2025 04:30AM

We found the issue and are working toward a fix.

INVESTIGATING 11 months ago - at 02/06/2025 03:54AM

We're experiencing an elevated level of API errors and are currently looking into the issue.

Latest MoonPay outages

Elevated API Errors - about 2 months ago
MoonPay Support Portal unavailable - about 2 months ago
Transaction processing is delayed - about 2 months ago

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