Outage in MoonPay

Delays with BTC and SOL for USA based customers

Resolved Minor

February 18, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We've identified delay in the delivery of SOL and BTC to USA based customers. The team is investigating and we'll send an update shortly

Components affected

MoonPay Widget

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/18/2025 05:47PM

Full system functionality restored

IDENTIFIED 2 months ago - at 02/18/2025 05:30PM

We experience issue with delivery of tokens to US based customers. The issue has been rectified and we are now monitoring the results.

INVESTIGATING 2 months ago - at 02/18/2025 04:39PM

We've identified delay in the delivery of SOL and BTC to USA based customers. The team is investigating and we'll send an update shortly

Latest MoonPay outages

DeFi Sell transactions are experiencing issues on the MoonPay App - 5 days ago

Tokens sourced from a decentralized provider may be unavailable to buy/sell on the MoonPay app - 7 days ago

We’ve noticed a problem with DeFi trading on Solana and are looking into it - 13 days ago

Issues loading Bitcoin balances in the MoonPay app - 15 days ago

Onramp and offramp transaction processing is delayed - 20 days ago

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