Outage in MoonPay

Delays with BTC and SOL for USA based customers

Resolved Minor

February 18, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We've identified delay in the delivery of SOL and BTC to USA based customers. The team is investigating and we'll send an update shortly

Components affected

MoonPay Widget

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/18/2025 05:47PM

Full system functionality restored

IDENTIFIED about 1 year ago - at 02/18/2025 05:30PM

We experience issue with delivery of tokens to US based customers. The issue has been rectified and we are now monitoring the results.

INVESTIGATING about 1 year ago - at 02/18/2025 04:39PM

We've identified delay in the delivery of SOL and BTC to USA based customers. The team is investigating and we'll send an update shortly

Latest MoonPay outages

Offramp delivery is delayed - 27 days ago

Unable to view token details - about 1 month ago

Interac Processing Delays - about 1 month ago

Onramp delivery of some crypto assets is delayed - about 1 month ago

Arbitrum-quicknode-streams-paused - about 2 months ago

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