Outage in MoonPay

Onramp and offramp transaction processing is delayed

Resolved Major
April 10, 2025 - Started 27 days ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We are investigating this issue and we will provide more updates in the next few minutes.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/10/2025 10:51AM

All new transactions are being created and handled correctly. Some transactions created between 10:15 and 10:50 are delayed, but we're working to process those transactions as soon as possible.

Our systems are operational, and they are working as expected.

MONITORING 27 days ago - at 04/10/2025 09:50AM

We've identified the root cause and managed to resolve it. Our systems are gradually recovering. Transactions have started to be completed again.

INVESTIGATING 27 days ago - at 04/10/2025 09:38AM

We are investigating this issue and we will provide more updates in the next few minutes.

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