Outage in MoonPay

BTC Sends & MoonTags

Resolved Minor
October 02, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We're currently investigating an issue that's preventing users from sending assets via MoonTag
Components affected
MoonPay API MoonPay Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/02/2025 11:50PM

Issue was resolved

INVESTIGATING 5 days ago - at 10/02/2025 11:08PM

We narrowed down the issue to BTC sends. Users are currently experiencing delays or unable to send BTC via MoonTag

Our engineering team is actively investigating and working to restore normal performance.
We’ll provide further updates as soon as we have more information.
Thank you for your patience.

INVESTIGATING 5 days ago - at 10/02/2025 10:43PM

We're currently investigating an issue that's preventing users from sending assets via MoonTag

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