Outage in MoonPay
BTC Sends & MoonTags
Resolved MinorIncident Report
We're currently investigating an issue that's preventing users from sending assets via MoonTag
Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 10/02/2025 11:50PM
Issue was resolved
INVESTIGATING
28 days ago - at 10/02/2025 11:08PM
We narrowed down the issue to BTC sends. Users are currently experiencing delays or unable to send BTC via MoonTag
Our engineering team is actively investigating and working to restore normal performance.
We’ll provide further updates as soon as we have more information.
Thank you for your patience.
INVESTIGATING
28 days ago - at 10/02/2025 10:43PM
We're currently investigating an issue that's preventing users from sending assets via MoonTag
Latest MoonPay outages
Issues with MoonPay App user balances - 4 days ago
Offramp delivery is delayed - 5 days ago
Issues affecting login to Moonpay - 9 days ago
BTC Balances are not loading on the app - 10 days ago
Some features may be unavailable or degraded - 11 days ago
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