Outage in MoonPay
Sell Transaction Delays
Resolved MajorIncident Report
Due to an issue with a 3rd party provider we are experiencing some delays with sell transactions completing.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 10/31/2025 03:20PM
Transactions are completing as normal and any delayed transactions have been processed.
MONITORING
2 months ago - at 10/31/2025 03:09PM
Sell transactions are starting to process again. We are monitoring and will update once full performance is confirmed.
MONITORING
2 months ago - at 10/31/2025 03:07PM
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
IDENTIFIED
2 months ago - at 10/31/2025 02:47PM
Due to an issue with a 3rd party provider we are experiencing some delays with sell transactions completing.
Latest MoonPay outages
MoonPay App - Solana Activity and PnL performance degraded - about 1 month ago
Elevated API Errors - about 2 months ago
MoonPay Support Portal unavailable - about 2 months ago
On and Offramp delivery of crypto assets are delayed - about 2 months ago
Transaction processing is delayed - about 2 months ago
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