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Outage in MoonPay

Onramp delivery of some crypto assets is delayed

Resolved Minor
May 08, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
MoonPay Widget
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/08/2026 08:29AM

The issue has been fixed and all pending orders are completed.

MONITORING 2 days ago - at 05/08/2026 08:08AM

The issue has been fixed and stuck orders are now processing

IDENTIFIED 2 days ago - at 05/08/2026 07:42AM

We have identified an issue with an upstream service provider that is causing delays in the delivery of some crypto assets for onramp orders.
New orders are being processed through available alternatives where possible. We are actively working to resolve delays for affected pending orders and will provide another update as soon as we have more information.

INVESTIGATING 2 days ago - at 05/08/2026 06:58AM

We are currently investigating this issue.

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