Outage in MoonPay
Moonpay balances disruption in the US
Resolved MajorIncident Report
New customers are unable to sign up for Balances in the US due to a vendor issue since Sunday 16:16 UTC. We're working with them to resolve the issue and should have restored functionality within the day.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/06/2026 05:01PM
Vendor issue resolved and Moonpay balances functionality for new users in the US should now be restored.
IDENTIFIED
6 days ago - at 10/06/2026 08:37AM
New customers are unable to sign up for Balances in the US due to a vendor issue since Sunday 16:16 UTC. We're working with them to resolve the issue and should have restored functionality within the day.
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