Outage in MOREnet

Lumen Fiber Cut

Resolved Major

October 28, 2025 - Started 5 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating a possible cut on Lumen backhaul. Affected sites are: Aurora Branch Barry-Lawrence Regional Library Eagle Rock Branch Barry-Lawrence Regional Library Main Branch - Stone County Library Christian County Library District - Ozark Branch St. Clair County Library Shell Knob 78 Blue Eye R-V Sheldon R-VIII Northeast Vernon County R-I (High School) Thomasville Library - Oregon County Library District Blue Eye Branch - Stone County Library Mt Vernon Branch Barry-Lawrence Regional Library Lakeland R-III

Components affected

MOREnet Aggregation

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/28/2025 08:52PM

This incident has been resolved.

MONITORING 5 months ago - at 10/28/2025 03:55PM

A network fault with a local provider in Branson, MO caused service disruption. Stability returned before Lumen intervention. Lumen NOC is seeking more details from the provider about the outage. A final notification will be provided once we have more information.

MOREnet NOC

INVESTIGATING 5 months ago - at 10/28/2025 03:00PM

We are currently investigating a possible cut on Lumen backhaul. Affected sites are:

Aurora Branch Barry-Lawrence Regional Library
Eagle Rock Branch Barry-Lawrence Regional Library
Main Branch - Stone County Library
Christian County Library District - Ozark Branch
St. Clair County Library
Shell Knob 78
Blue Eye R-V
Sheldon R-VIII
Northeast Vernon County R-I (High School)
Thomasville Library - Oregon County Library District
Blue Eye Branch - Stone County Library
Mt Vernon Branch Barry-Lawrence Regional Library
Lakeland R-III

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