Outage in MOREnet

Charter / Spectrum packet loss

Minor
October 30, 2025 - Started 1 day ago
Official incident page

Incident Report

Spectrum is having a major disruption in their network causing packet loss and drops. We are working with them now to determine the cause and apply a fix. Fredericktown Branch - Ozark Regional Library Kirkwood Public Library Pleasant Hill R-III Valley Park Community Library Kearney R-I Richmond Heights Memorial Library Southern Boone County Public Library - Daniel Boone Regional Library Bourbon Branch - Crawford County Library District Warren County R-III Wright City R-II Updates will follow. MOREnet NOC
Components affected
MOREnet Aggregation

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Latest Updates ( sorted recent to last )
IDENTIFIED about 10 hours ago - at 10/31/2025 01:49PM

Charter is still working on tracking down the cause and implementing a fix. This has been escalated higher.

MOREnet NOC

INVESTIGATING 1 day ago - at 10/30/2025 09:07PM

The incident has been escalated to Tier 2 Carrier with Charter. Performance has improved slightly, but we are still seeing significant loss. Updates will follow.

MOREnet NOC

INVESTIGATING 1 day ago - at 10/30/2025 04:37PM

Charter has escalated this to their carrier group. Updates will follow.

MOREnet NOC

INVESTIGATING 1 day ago - at 10/30/2025 02:02PM

Spectrum is having a major disruption in their network causing packet loss and drops. We are working with them now to determine the cause and apply a fix.

Fredericktown Branch - Ozark Regional Library
Kirkwood Public Library
Pleasant Hill R-III
Valley Park Community Library
Kearney R-I
Richmond Heights Memorial Library
Southern Boone County Public Library - Daniel Boone Regional Library
Bourbon Branch - Crawford County Library District
Warren County R-III
Wright City R-II

Updates will follow.

MOREnet NOC

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