Outage in MOREnet

St. Louis Area Fiber Cut

Resolved Major
November 07, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

There appears to be a large fiber cut affecting KPower and AT&T backhaul near St. Louis, MO. We are working with vendors to locate. Affected sites are as follows: A T Still University - St. Louis Affton High - Affton 101 Boncl R-X Butler R-V Callaway County Public Library - Daniel Boone Regional Library Davis R-XII El Dorado Branch - Cedar County Library El Dorado Springs R-II Fulton 58 Gideon 37 Hancock Place Hannibal Campus - Moberly Area Community College Hannibal LaGrange University John Burroughs School Kennett Higher Education Center - SEMO Korf Gymnasium/Administration Building - Hannibal 60 Leopold R-III Main Library - Mississippi County Library Maplewood Public Library Mexico Branch - Mexico-Audrain County Library Mexico Campus - Moberly Area Community College Midway R-I Mitchell Memorial Library - Mississippi County Library Osage Beach Library - Camden County Library Poplar Bluff Public Library Rhodes Memorial Library - New Madrid County Library Union R-XI Middle School University Physicians Fulton Webster Groves Public Library Zalma R-V Updates will follow. MOREnet NOC
Components affected
MOREnet Aggregation

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/08/2025 02:23AM

AT&T confirmed cards had to be replaced to restore services and technicians are now hands off.

MONITORING about 1 month ago - at 11/08/2025 12:11AM

Alarms have cleared and service restored. Awaiting final confirmation of repair from AT&T.

IDENTIFIED about 1 month ago - at 11/07/2025 09:11PM

AT&T is still pending technician dispatch to the central office to troubleshoot a DWDM failure.

IDENTIFIED about 1 month ago - at 11/07/2025 07:22PM

AT&T has isolated the issue to a failed card in an AT&T central office. They are pending tech dispatch to the location. No ETA at this time.

INVESTIGATING about 1 month ago - at 11/07/2025 06:36PM

There appears to be a large fiber cut affecting KPower and AT&T backhaul near St. Louis, MO. We are working with vendors to locate. Affected sites are as follows:

A T Still University - St. Louis
Affton High - Affton 101
Boncl R-X
Butler R-V
Callaway County Public Library - Daniel Boone Regional Library
Davis R-XII
El Dorado Branch - Cedar County Library
El Dorado Springs R-II
Fulton 58
Gideon 37
Hancock Place
Hannibal Campus - Moberly Area Community College
Hannibal LaGrange University
John Burroughs School
Kennett Higher Education Center - SEMO
Korf Gymnasium/Administration Building - Hannibal 60
Leopold R-III
Main Library - Mississippi County Library
Maplewood Public Library
Mexico Branch - Mexico-Audrain County Library
Mexico Campus - Moberly Area Community College
Midway R-I
Mitchell Memorial Library - Mississippi County Library
Osage Beach Library - Camden County Library
Poplar Bluff Public Library
Rhodes Memorial Library - New Madrid County Library
Union R-XI Middle School
University Physicians Fulton
Webster Groves Public Library
Zalma R-V

Updates will follow.


MOREnet NOC

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