Outage in MOREnet

AT&T Outage 1/14/26

Resolved Major

January 14, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Sites: Billings R-IV Elementary School Christian County Library District - Clever Branch Clever R-V Marionville Branch Barry-Lawrence Regional Library Monett R-I Pacific Branch - Scenic Regional Library Pierce City R-VI Republic Branch - Springfield-Greene County Library Republic R-III Description: Outage picked up on monitoring and is under investigation. Tickets have been created with vendor. Updates posted as received.

Components affected

MOREnet Internet MOREnet Carrier Network

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/14/2026 11:10PM

sites recovered around 3:30pm. No root cause has been given. I will email the members tomorrow if an root cause is given as it is after hours now.

MONITORING about 1 month ago - at 01/14/2026 09:33PM

all sites are in recovery. I have not received a status update, root cause or "all hands off" from AT&T yet.

INVESTIGATING about 1 month ago - at 01/14/2026 08:24PM

still under investigation (locating and isolating). The issue has been handed off to a field time for AT&T, most likely a fiber cut.

INVESTIGATING about 1 month ago - at 01/14/2026 06:32PM

Sites:
Billings R-IV Elementary School
Christian County Library District - Clever Branch
Clever R-V
Marionville Branch Barry-Lawrence Regional Library
Monett R-I
Pacific Branch - Scenic Regional Library
Pierce City R-VI
Republic Branch - Springfield-Greene County Library
Republic R-III

Description:
Outage picked up on monitoring and is under investigation. Tickets have been created with vendor. Updates posted as received.

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