Outage in MOREnet

AT&T Outage 2/6/26

Resolved Major

February 06, 2026 - Started 9 days ago - Lasted 1 day
Official incident page

Incident Report

Sites: Lonedell R-XIV St. Clair Branch - Scenic Regional Library Sunrix R-IX outage of about 17 minutes, under investigation

Components affected

MOREnet Internet MOREnet Carrier Network

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 02/08/2026 02:57AM

This incident has been resolved.

MONITORING 8 days ago - at 02/07/2026 04:37AM

Sites are back online. I checked ticket status and have not received an all clear.

IDENTIFIED 8 days ago - at 02/07/2026 12:35AM

FIELD TECHNICIANS ARE CURRENTLY PULLING 2,000 FEET OF 216-COUNT REPLACEMENT CABLE BETWEEN MANHOLES IN HOUSE SPRINGS, MO. RESTORATION WILL BE DELAYED AS LOCATES ARE NEEDED AT THE NORTH MANHOLE.

IDENTIFIED 8 days ago - at 02/06/2026 10:54PM

splicers are onsite to repair damaged. no ETR and looks to be an overnight repair

IDENTIFIED 8 days ago - at 02/06/2026 08:13PM

Correction, there are 2 AT&T fiber cuts, one near High Ridge, MO and one near Neosho, MO. This is my most recent update.

IDENTIFIED 8 days ago - at 02/06/2026 07:51PM

Fiber fault located (near Neosho, MO) and is in the process of being repaired (spliced). Also, includes a "large piece of equipment" which covers a signifcant portion of Missouri. Due to the type of damage and repair efforts needed, ETR estimated 24 hours.

INVESTIGATING 8 days ago - at 02/06/2026 04:36PM

outage is related to a larger, major network failure in the AT&T network. This is still under investigation/troubleshooting. No ETR has been given thus far.

INVESTIGATING 9 days ago - at 02/06/2026 03:51PM

Sites:
Lonedell R-XIV
St. Clair Branch - Scenic Regional Library
Sunrix R-IX

outage of about 17 minutes, under investigation

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