Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in MOREnet

KC Lumen Outage {Brightspeed reported #CS14804272)

Resolved Minor
May 04, 2026 - Started 10 days ago - Lasted 1 day
Official incident page

Incident Report

Involved Sites: Appleton City R-I Calhoun R-VIII Chilhowee R-IV Craig R-III Hardin-Central C-2 (High School) Hudson R-IX Kingsville R-I Leesville R-IX Maries County Library Belle - Heartland Regional Library System Maries Co. R-II Maries Co. R-II - Middle School Mirabile C-1 Oak Hill R-I Odessa Branch - Trails Regional Library Pleasant Hill Branch - Cass County Library Recklein Memorial Branch - Crawford County Library District Shawnee R-III Description: At 5:41am a disruption in service was detected in Vichy, MO., Since that time, it has been confirmed there is a fiber cut and restation efforts are underway. A splice team has been dispatched. No ETR has been given as of yet. Updates will be provided as given by the provider.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 05/05/2026 01:53PM

all clear given yesterday.

MONITORING 10 days ago - at 05/04/2026 06:03PM

all clear has been given, splicing completed.

IDENTIFIED 10 days ago - at 05/04/2026 05:17PM

Looks like the repair efforts have restored services. I have not received an all clear from the vendor which means that work is still being done and your service may become unavailable again. I will post when I get an all clear and set status to "monitoring".

IDENTIFIED 10 days ago - at 05/04/2026 04:01PM

Updated for current carrier is Lumen.

IDENTIFIED 10 days ago - at 05/04/2026 03:49PM

The damage has been confirmed as vandalism, and the physical break has now been fully identified. Crews are currently working to locate sufficient slack cable to support the repair effort

INVESTIGATING 10 days ago - at 05/04/2026 01:48PM

Splice crews are onsite, and teams are preparing to conduct additional light level testing to further pinpoint the precise location of the failure.

INVESTIGATING 10 days ago - at 05/04/2026 01:23PM

A Level 2 escalation has been initiated with the partner provider to obtain an update on fiber fault isolation and progress toward repair.

INVESTIGATING 10 days ago - at 05/04/2026 11:35AM

Involved Sites:
Appleton City R-I
Calhoun R-VIII
Chilhowee R-IV
Craig R-III
Hardin-Central C-2 (High School)
Hudson R-IX
Kingsville R-I
Leesville R-IX
Maries County Library Belle - Heartland Regional Library System
Maries Co. R-II
Maries Co. R-II - Middle School
Mirabile C-1
Oak Hill R-I
Odessa Branch - Trails Regional Library
Pleasant Hill Branch - Cass County Library
Recklein Memorial Branch - Crawford County Library District
Shawnee R-III

Description:
At 5:41am a disruption in service was detected in Vichy, MO., Since that time, it has been confirmed there is a fiber cut and restation efforts are underway. A splice team has been dispatched. No ETR has been given as of yet. Updates will be provided as given by the provider.

Latest MOREnet outages

Co-Mo Connect Outage - about 17 hours ago
Lumen Fiber Cut - 7 days ago
ShoMe Outage - about 1 month ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook