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Outage in MOREnet

Lumen Fiber Cut

Resolved Major
May 07, 2026 - Started 7 days ago - Lasted 1 day
Official incident page

Incident Report

MOREnet engineers are investigating a possible fiber cut affecting some Lumen aggregation. Updates will follow. Affected sites: Leesville R-IX Mirabile C-1 Appleton City R-II Kingsville R-I Hudson R-IX Odessa Branch - Trails Regional Library Hardin-Central C-2 (High School) Oak Hill R-I Calhoun R-VIII MOREnet NOC

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/08/2026 07:02PM

Lumen crews isolated a broken fiber in a buried handhole. The fiber was repaired, thus restoring impacted services to a stable state. Validations were performed confirming all associated alarms are clear and services have returned to a stable state.

MOREnet NOC

IDENTIFIED 7 days ago - at 05/07/2026 08:53PM

Lumen has engaged their own teams as well as the local exchange carrier to help locate the damage.

IDENTIFIED 7 days ago - at 05/07/2026 08:47PM

Lumen has confirmed a transport line down in their network. The Lumen Optical team has been engaged to dispatch and locate damage. Updates will follow.

MOREnet NOC

INVESTIGATING 7 days ago - at 05/07/2026 07:39PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 05/07/2026 07:21PM

MOREnet engineers are investigating a possible fiber cut affecting some Lumen aggregation. Updates will follow.

Affected sites:
Leesville R-IX
Mirabile C-1
Appleton City R-II
Kingsville R-I
Hudson R-IX
Odessa Branch - Trails Regional Library
Hardin-Central C-2 (High School)
Oak Hill R-I
Calhoun R-VIII


MOREnet NOC

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