Outage in Morningstar

Retirement Manager User Experience Intermittent SSO Failure

Resolved Minor
February 01, 2024 - Started 8 months ago
Official incident page

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Outage Details

Retirement Manager User Experience is currently experiencing an intermittent issue for SSO login to the application. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/01/2024 03:57PM

We have fixed the issue that caused the Intermittent SSO Failure of Retirement Manager User.

We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Relationship Manager.

INVESTIGATING 8 months ago - at 02/01/2024 02:26PM

Retirement Manager User Experience is currently experiencing an intermittent issue for SSO login to the application. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.

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