Outage in Morningstar

Morningstar Service Notification: Morningstar Direct Outage

Resolved Major
July 29, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

Morningstar Direct is currently experiencing an outage where clients are unable to login to the platform. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide further updates as they become available. Contact Morningstar Support with any additional questions or needs.
Components affected
Morningstar Direct
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/31/2024 01:47AM

We have fixed the issue that caused the outage of Morningstar Direct, and clients can log in to the platform again. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. Contact Morningstar Support with any additional questions or needs.

IDENTIFIED 5 months ago - at 07/29/2024 03:20PM

Morningstar Direct is currently experiencing an outage where clients are unable to login to the platform. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide further updates as they become available. Contact Morningstar Support with any additional questions or needs.

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