Outage in Morningstar

Morningstar Service Notification: Morningstar Direct Slowness and Excel Add-In Issue

Resolved Minor
February 13, 2025 - Started 27 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Morningstar Direct is experiencing slowness as well as a functionality issue with Excel Add-In where clients are unable to extract data. Our team is working to fix the problem as quickly as possible. Contact Morningstar Support with any additional questions or needs.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 02/13/2025 08:26PM

We have fixed the issues that caused Morningstar Direct's slowness and clients' inability to extract data from Excel Add-In, and the service is now restored.

We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. Contact Morningstar Support with any additional questions or needs.

IDENTIFIED 27 days ago - at 02/13/2025 04:53PM

Morningstar Direct is experiencing slowness as well as a functionality issue with Excel Add-In where clients are unable to extract data. Our team is working to fix the problem as quickly as possible. Contact Morningstar Support with any additional questions or needs.

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