Outage in Mosaic

Phase Link Disruption

Resolved Minor

September 08, 2025 - Started 5 months ago - Lasted 11 days
Official incident page

Incident Report

We have recently been made aware of an issue where certain linked projects have their phases unlinked silently. This caused discrepancies and inaccuracy in reports, as unlinked phases no longer receive updates from target integrations. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. The root cause of this problem has been fixed. Our technical team is currently working on restoring the impacted links. There is no action needed on your side. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Components affected

Mosaic Deltek Ajera Integration Mosaic Projects Mosaic Reports Mosaic Unanet A/E Integration

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/20/2025 03:01AM

This incident has been resolved.

MONITORING 5 months ago - at 09/13/2025 09:25PM

Phase links have been restored. We are monitoring the results.

IDENTIFIED 5 months ago - at 09/08/2025 11:01PM

We have recently been made aware of an issue where certain linked projects have their phases unlinked silently. This caused discrepancies and inaccuracy in reports, as unlinked phases no longer receive updates from target integrations. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities.

The root cause of this problem has been fixed. Our technical team is currently working on restoring the impacted links. There is no action needed on your side.

In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Latest Mosaic outages

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Important Notice: AWS Outages Potentially Affecting Mosaic - 4 months ago

Acknowledgement of Reporting Issue in Mosaic - 5 months ago

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