Outage in Motive
Scheduled Maintenance
Resolved Maintenance
June 05, 2025 - Started 11 months ago
- Lasted 10 days
Incident Report
Dear Motive Customers,
On June 15th, between 1:00 AM and 3:00 AM PDT, we will be upgrading critical network components. During this time, users may experience up to 5 minutes of potential interruptions and may encounter errors in the Fleet Dashboard, Driver and Fleet mobile apps, as well as public APIs. Rest assured, no data will be lost during any interruptions, as retries will proceed as usual.
This maintenance is scheduled to enhance the security, reliability, scalability, and performance of our systems. Our teams will work diligently to minimize the duration of any interruptions.
Thank you for your time and understanding during this period while we improve our platform.
If you have any questions, please check our status page, which will show and send notifications about ongoing maintenance at https://status.gomotive.com. For any further information, please feel free to reach out to our 24/7 Support Helpline at 855-434-3564.
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Latest Updates ( sorted recent to last )
11 months ago - at 06/10/2025 11:47PM
Update: This maintenance activity, scheduled initially on June 11th, has been rescheduled to June 15th.
Dear Motive Customers,
On June 15th, between 1:00 AM and 3:00 AM PDT, we will be upgrading critical network components. During this time, users may experience up to 5 minutes of potential interruption and may encounter errors in the Fleet Dashboard, Driver and Fleet mobile apps, as well as public APIs. Rest assured, no data will be lost during any interruptions, as retries will proceed as usual.
This maintenance is scheduled to enhance the security, reliability, scalability, and performance of our systems. Our teams will work diligently to minimize the duration of any interruptions.
Thank you for your time and understanding during this period while we improve our platform.
If you have any questions, please check our status page, which will show and send notifications about ongoing maintenance at https://status.gomotive.com. For any further information, please feel free to reach out to our 24/7 Support Helpline at 855-434-3564.
Thank you again from all of us at Motive.
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