Outage in Motus
Customer Care phone systems are down
Resolved MajorIncident Report
The phone system used to reach Motus Customer Care is down
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 01/04/2023 11:29PM
Issue with our phone vendor has been resolved.
IDENTIFIED
over 3 years ago - at 01/04/2023 08:26PM
We are working with our phone vendor and the issue is being resolved. If you are not able to reach us, please try again later.
INVESTIGATING
over 3 years ago - at 01/04/2023 08:03PM
We are continuing to investigate this issue.
INVESTIGATING
over 3 years ago - at 01/04/2023 08:00PM
The phone system used to reach Motus Customer Care is down
Latest Motus outages
We're experiencing a partial outage that is impacting access to the mobile app and motus.com. - 9 months ago
Issues with Mobile Application - 10 months ago
Some drivers are reporting issues with submitting mileage. - about 3 years ago
Users receiving errors while uploading insurance documents - about 3 years ago
Issues loading reports - over 3 years ago
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