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Outage in Motus

Users receiving errors while uploading insurance documents

Resolved Minor
February 27, 2023 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue where users are receiving errors when submitting their insurance documents. Our team is working on identifying the problem.
Components affected
Motus .com

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/27/2023 06:23PM

This issue has been resolved

MONITORING about 3 years ago - at 02/27/2023 04:12PM

We have found the issue and implemented a resolution. We are monitoring the situation right now to validate the fix.

INVESTIGATING about 3 years ago - at 02/27/2023 04:12PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 02/27/2023 03:09PM

We are investigating an issue where users are receiving errors when submitting their insurance documents. Our team is working on identifying the problem.

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