Outage in Moveworks

Moveworks Copilot degradation due to OpenAI outage

Resolved Minor
December 05, 2024 - Started 3 months ago - Lasted 43 minutes
Official incident page

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Outage Details

We've detected an issue causing some users to experience degraded performance in Copilot, stemming from the current OpenAI outage https://status.openai.com/incidents/55qs3vq1m35z. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Components affected
Moveworks Next-Generation Copilot
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/05/2024 02:36AM

This incident has been resolved.

Duration: 16:08 PST - 17:49 PST
Impacted Regions: US, CA and AU

MONITORING 3 months ago - at 12/05/2024 02:14AM

As per the latest update from OpenAI the issue has been mitigated as of 17:49 PST. They are currently monitoring for any further issues.

Duration: 16:08 PST - 17:49 PST
Impacted Regions: US, CA and AU.

IDENTIFIED 3 months ago - at 12/05/2024 01:53AM

We've detected an issue causing some users to experience degraded performance in Copilot, stemming from the current OpenAI outage https://status.openai.com/incidents/55qs3vq1m35z.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

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