Outage in Moveworks

Agent Studio — Compound Action Testing Failing

Resolved Minor

June 26, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue affecting the testing of compound actions in Agent Studio, where users may see a "Failed to process custom action" error. A fix is currently being deployed. This issue is limited to the testing experience only — compound actions already running in the assistant are not affected. We'll share another update once the fix has been rolled out and verified.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 06/26/2026 08:03PM

This incident has been resolved

MONITORING about 1 month ago - at 06/26/2026 06:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 06/26/2026 06:09PM

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