Outage in movingimage

Virtual Events – Mail service not available

Resolved Major
November 18, 2025 - Started 26 days ago - Lasted about 3 hours
Official incident page

Incident Report

Dear movingimage Virtual Event Users, We are investigating an issue that is affecting the mail service of Virtual Events. Currently, no email will be sent out when inviting attendees or sending out notifications. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/18/2025 04:00PM

Dear movingimage Virtual Event Users,

We are pleased to inform you that the identified issue is now resolved. The restored services are listed below.

Thank you for your understanding. If you have any questions, feel free to get in contact with us.

Your movingimage Team

INVESTIGATING 26 days ago - at 11/18/2025 01:28PM

Dear movingimage Virtual Event Users,

We are investigating an issue that is affecting the mail service of Virtual Events. Currently, no email will be sent out when inviting attendees or sending out notifications.

When we have further information or a resolution on this issue, we will post an update on the status page.

Thank you for your understanding. If you have any questions, feel free to get in contact with us.

Your movingimage Team

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