Outage in Moxie
New Number Provisioning Failures
Resolved MinorIncident Report
We are aware of an issue that is preventing new Communicator phone numbers from being provisioned in the US and Canada. Our upstream provider (Twilio) is aware of the issue and we are currently awaiting an update from their Tier3 support team.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/08/2024 07:14PM
Twilio has resolved the issue with number provisioning on our account.
IDENTIFIED
over 2 years ago - at 01/07/2024 03:41AM
We are aware of an issue that is preventing new Communicator phone numbers from being provisioned in the US and Canada. Our upstream provider (Twilio) is aware of the issue and we are currently awaiting an update from their Tier3 support team.
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