Outage in MRI Software
PHA Pro/Assistance Connect Integration Issues Reported
Resolved MinorIncident Report
Dear MRI Client,We have received reports of an issue with the connection between PHA Pro and Assistance Connect and our teams are actively investigating.We apologize for any inconvenience. Further updates will be posted as they become available.Regards,MRI Software
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Latest Updates ( sorted recent to last )
INFORMATIONAL
3 months ago - at 01/12/2026 03:25PM
Dear MRI Client,We have received reports of an issue with the connection between PHA Pro and Assistance Connect and our teams are actively investigating.We apologize for any inconvenience. Further updates will be posted as they become available.Regards,MRI Software
INFORMATIONAL
3 months ago - at 01/12/2026 09:11PM
Dear MRI Client,We are actively working to restore the integration for our MRI Cloud clients and expect to have all systems fully functional by end of day tomorrow. On‑premise clients with Assistance Connect should contact Technical Support for resolution.Regards,MRI Software
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