Outage in MRI Software
Property Management X - NA - Despina - Reported Incident - Monitoring
Resolved MinorIncident Report
Summary AI Generated
On 2 July 2026 from 16:30 UTC, MRI Software's Property Management X Web Reports experienced significant processing delays, with reports taking approximately one hour to complete. A fix was applied at 18:00 UTC, and after a period of monitoring, normal service was fully restored by 21:30 UTC, resulting in a total duration of approximately 2.6 hours.
Dear MRI Client,
We are aware of a potential issue which started on 02 July 2026 at 16:30 UTC affecting Property Management X Web Reports. Clients may experience delays in Web Report processing, with reports currently taking approximately one hour to complete. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/02/2026 09:38PM
Dear MRI Client,
Normal service has now been restored for Property Management X Web Reports.
The issue was fully resolved on 02 July 2026 at 21:30 UTC and we will continue to monitor the service closely.
We sincerely apologise for the disruption. We thank you for your patience and understanding.
Regards,
MRI Software
MONITORING
15 days ago - at 07/02/2026 08:43PM
Dear MRI Client,
A fix was applied on 02 July 2026 at 18:00 UTC to address the issue impacting Property Management X Web Reports, and we are currently monitoring the performance and stability of the product.
We will provide another update shortly or as soon as we confirm full recovery.
Regards,
MRI Software
INVESTIGATING
16 days ago - at 07/02/2026 07:03PM
Dear MRI Client,
We are aware of a potential issue which started on 02 July 2026 at 16:30 UTC affecting Property Management X Web Reports. Clients may experience delays in Web Report processing, with reports currently taking approximately one hour to complete. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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